Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Coral Red (Verizon)
Average customer rating
4.7
(2,437 Reviews)
Rating breakdown 2,437 reviews
5 Stars
1,896
4 Stars
388
3 Stars
89
2 Stars
27
1 Star
37
86%of customers recommend this product.
(
192 out of
222)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Coral Red (Verizon)
Posted by: Double A
from Alexandria, VA
Expertise:Expert
Verified Purchase:Yes
Great phone made with quality and lots of features! Love the photo editing app, faster RAM, camera, cover screen and lots more. Worth the investment for daily life usage. Best feature it folds in half for compact size.
Features
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Stay away from foldable devices
on September 15, 2025
Posted by: Sash
from Tampa, FL
Expertise:Intermediate
Phone began powering off for no reason after closing it shut, and now struggles to even turn on at times. Worst experience I've had with a phone. Stay away from foldables.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, September 15, 2025
Greetings Sash, We appreciate you taking the time to share your experience with your Galaxy Z Flip7. If you notice that your phone shuts down when you close it, please check if a case on your phone is pressing against the power button, as this may cause interference and trigger the device to turn off. Also, examine your apps to see if any could be affecting your device’s power settings, and inspect your device for any physical damage. For further assistance, please note that we have partnered with uBreakiFix as an authorized repair location. Taking your device there for a review might be helpful. Samsung products are protected against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each item. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For eligible devices, you may also choose to add this extra coverage. Please reach out to our Samsung Support Team if you need further assistance. We are here to help. Thank you for choosing Samsung. Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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https://www.samsung.com/us/support/samsung-care-plus/
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https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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Written by a customer while visiting Samsung US
Posted by: Bernadette
Verified Purchase:Yes
This is my first time using a flip phone, and I can honestly say I'm in love with it! Very easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had. Flip 7
on November 7, 2025
Posted by: Ryanflip7
[This review was collected as part of a promotion.] I've switched to the flips since flip 4. Every year the phony gets better. Flip 7 is the best phone I've ever used. Everything is good except the camera. I wish Samsung would upgrade the camera to be in part with the s25. The Galaxy AI is also making my life easier. It's very easy to use.
Value
5
Response from Samsung USBy R&R Team, November 7, 2025
Hi Ryanflip7, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are thrilled to hear that you are finding this to be the greated version of the Samsung Galaxy Z Flip series to date. We appreciate you sharing your desire for an enhanced camera on your device. Please, reach out to us again in the future any time you have additional feedback you wouldlike to share with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Too big
on January 24, 2026
Posted by: Tttt
Why make it bigger than the 6. The whole point of this phone is to be smaller.
Response from Samsung USBy R&R Team, January 26, 2026
Hello Tttt, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We know how important the compact nature and ease of carrying your device is to you every day, and we appreciate you sharing your preference for the smaller size. Please, reach out to us again in the future if you have additional details you would like to share about feature you would like to see in new devices going forward. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Weakest flip
on October 10, 2025
Posted by: Rjvn1973
[This review was collected as part of a promotion.] Suddenly shut down then got line and don't work anymore
Value
1
Response from Samsung USBy R&R Team, October 13, 2025
Hello Rjvn1973, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it is when your device is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this matter with your display. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on December 9, 2025
Posted by: Neverbuyingsamsungagain
Expertise:Expert
Do not buy this phone! The screen just stops working and a quick search will show you it’s a common problem. Less than one year old and still under warranty yet they claim (without evidence) that the phone must have been damaged. You can get it fixed for half the price of the phone until it stops working again in a year. Every Samsung product I’ve bought in the last decade is garbage and breaks much sooner than it should.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 10, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and how disappointing it can be when your device is not operating as intended or expected. We have provided a link to your warranty information for your reference, and to the Samsung Support Team if you would like to explore options and discuss your warranty further. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Clip
from PA
Expertise:Expert
Verified Purchase:Yes
Great phone so far. Like it better than my zflip6 as screen a little bigger.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 5, 2025
Hey Clip, We’re excited to hear how much you’re enjoying your Galaxy Z Flip7! The larger display creates an even more immersive experience while maintaining the compact and flexible design that makes the Z Flip line so special. It’s great that the improvements from your Flip6 to the Flip7 are making such a noticeable difference for you. Thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US