Horrible device. Not worth the money Im not happy with the service I was provided. The trade in program needs to be restructured
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, January 2, 2026
Hello NCK360, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when you have a new device that is not operating as expected. Without knowing what features are causing you frustration with your device, we have provided links to the full manual for your device, and to the Samsung Support Team to help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Not much to say I love it. Definitely the best flip.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 22, 2026
Hey Ray Pupi, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are loving your device so much, and that you think it's the best version of the Galaxy Z Flip Series. We would love to hear from you again in the future any time you have questions, or additional feedback you want to share. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
I only upgraded because switching to another Samsung phone was more expensive then just upgrading. I love the flip capabilities, but long-term use of it leaves something to he desired.
Response from Samsung USBy R&R Team, February 2, 2026
Hey there Kenny, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you have enjoyed the design of this device, and the overall usage. If you are concerned about the long-term durability of your device, we have provided links to an article and to the Customer Care+ Team to help you with the additional coverage, and recommendations we can make to care for your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Care for your Samsung foldable phone https://www.samsung.com/us/support/answer/ANS00083043/ Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone W/service!
on November 13, 2025
Posted by: Beautifuluv7
from Marion Ohio
Expertise:Beginner
Great phone and Amazing service and data. Perfect Camara view and beautiful pictures. Tons of data and lots of storage!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect compact phone
on September 27, 2025
Posted by: tyandlaynesmom
[This review was collected as part of a promotion.] I love my new phone. Everyone trued to talk me out of it, but my mind was made up. I wanted something smaller than a traditional phone, and this is exactly what I wanted. The fold is seamless, the picture quality is superb, and the sound is crystal clear. I could not be happier.
The screen scratches too easily. I have been extremely cautious
Response from Samsung USBy R&R Team, January 20, 2026
Hi Ryan Williams, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are always happy to help our customers resolve any frustration they are experiencing with their chosen device. If you are speaking about the front display of your device, we do have available screen protectors for your device. We have provided a link to this accessory directly if you are interested. We have also provided a link to the Samsung Support Team to assist y ou if this is not your experience. We appreciate you being a Samsung customer. -Elizabeth Galaxy Z Flip7 Anti-Reflecting Film https://www.samsung.com/us/mobile-accessories/galaxy-z-flip7-anti-reflecting-film-transparent-sku-ef-uf766ctegus/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute unit of a phone
on February 1, 2026
Posted by: Anonymous
from Cannon falls mn
Expertise:Intermediate
Ive been a huge samsung guy for a long time and i baught this flip7 cuz i thaught it looked cool and i figured id give it a try im a mechanic and i love having my phone folded in my front pocket and let me tell you i have dropped this thing down engine bays in jugs of coolant and oil and had to race to the bathroom and rinse it over water and ive dropped it kicked it flung it its such a small phone its like somehow easier to abuse it but this thing is so extremely durable i dont even have a case on it still opens and closes nice and has minor scratches samsung did a good job at making a durable dual screen flip phone and let me tell you the screens look so krisp and the camera functions are super fun to play with and help alot in certain situations i can go like 2 whole days on a charge granted i have like 5 hours of screen time a day all around ive had a few samsung products and i liked them but this phone has out preformed all of the phones ive had from them in the past and i love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 2, 2026
Hello there Devinjake55, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how pleased you are with the usage of your device, and that it has been so durable during your usage. We hope you'll reach out to us again in the future if you have additional feedback you would like to share, or any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages