Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Coral Red (Verizon)
Average customer rating
4.7
(1,640 Reviews)
Rating breakdown 1,640 reviews
5 Stars
1,322
4 Stars
233
3 Stars
46
2 Stars
18
1 Star
21
86%of customers recommend this product.
(
167 out of
194)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Coral Red (Verizon)
Customer Rating
1
Samsung Fold: Screen Failed, Warranty Denied
on October 1, 2025
Posted by: noMoreSamsungPhones
from Deland FL
Expertise:Expert
Super disappointed with Samsung.
I loved this device, but the screen failed right at the hinge in the center. Samsung initially told me it was covered under their “discounted screen warranty,” so I shipped it in. Then I was told, “Unit was found not eligible for warranty screen replacement,” with no further explanation.
I loved this device, but the screen failed right at the hinge in the center. Samsung initially told me it was covered under their “discounted screen warranty,” so I shipped it in. Then I was told, “Unit was found not eligible for warranty screen replacement,” with no further explanation.
The failure was obvious: the screen popped into thin bright lines as soon as I opened it, and after just a few more opens, black liquid bled out from the fold. For a premium device, this kind of breakdown and lack of accountability is unacceptable.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 1, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not functioning as intended. We do our best to communicate our policies and provide the best possible service to our customers. We have provided a link to the warranty information for your device to help you. We have also provided a link to the Samsung Support Team to offer assistance with any and all repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
It's truly an amazing phone
on October 1, 2025
Posted by: JaiK0re
[This review was collected as part of a promotion.] I love this phone, truly a small pc in my hands and the folding feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
“Flip‑7 kills it — brilliant display, sleek build,
on October 2, 2025
Posted by: Sam2sunggurly
[This review was collected as part of a promotion.] Sure, Shay! Here's a 1000-character glowing review of the Samsung Galaxy Z Flip 7 that highlights Galaxy AI and makes it sound exciting and highly recommended:
---
The Samsung Galaxy Z Flip 7 is a total game-changer! It's not just a phone — it's a statement. The sleek, compact design turns heads, but the real magic is in the performance. Samsung really leveled up with this one. The hinge is smoother, the display is brighter and stronger, and the battery lasts longer than expected. But what truly sets it apart is Galaxy AI — it’s like having a personal assistant in your pocket! From intelligent photo editing to real-time language translation and smart suggestions that actually make life easier, this phone is beyond smart — it’s intuitive. The multitasking features are seamless, and the AI enhances everything from texting to taking the perfect selfie. If you're looking for something stylish, powerful, and future-forward, this is it. The Flip 7 blends fun and function like no other. I highly recommend it to anyone ready to upgrade to something unique and smart!
Value
5
Response from Samsung USBy R&R Team, October 2, 2025
Hello there Sam2sunggurly, thank you for your feedback on your Samsung Galaxy Z Flip7. We are ecstatic to hear that you are so pleased with the usage and features of your new device, and finding so many amazing ways to use this unique device every day. Please, reach out to us again in the future any time with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
20 years later: Flip phone era 2.0
on October 3, 2025
Posted by: bbrriitt
[This review was collected as part of a promotion.] I’m am in awe at my new Samsung Galaxy Z Flip and having a true full-circle moment. Twenty years ago, my very first phone was a flip phone—an iconic, pocket-sized red brick with T9 texting and grainy bite sized pictures. I loved it as a first phone, but the new Flip is the upgrade my younger self only fathomed existing on tv.
This isn't just a phone; it’s the definitive, y2k, Iconic Flip Phone Era 2.0.
The best part is how the sleek, nostalgic, satisfying snap of the flip design is paired with true 21st-century genius. The AI technology here is absolutely seamless. So often, new tech is just extra bloat, but Samsung’s AI is the ultimate quiet upgrade.
It’s working hard in the background so my life is easier, not more complicated. Live translations, instant search, perfect hands-free selfies using the Flex Mode—it’s technology that genuinely helps, making my life simpler and more stylish.
This device is everything my first flip phone could dream of evolving to. It’s compact, it’s chic, and galaxy ai is seamlessly integrated that never feels forced.
This isn't just a phone; it’s the definitive, y2k, Iconic Flip Phone Era 2.0.
The best part is how the sleek, nostalgic, satisfying snap of the flip design is paired with true 21st-century genius. The AI technology here is absolutely seamless. So often, new tech is just extra bloat, but Samsung’s AI is the ultimate quiet upgrade.
It’s working hard in the background so my life is easier, not more complicated. Live translations, instant search, perfect hands-free selfies using the Flex Mode—it’s technology that genuinely helps, making my life simpler and more stylish.
This device is everything my first flip phone could dream of evolving to. It’s compact, it’s chic, and galaxy ai is seamlessly integrated that never feels forced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great switch
on October 8, 2025
Posted by: Rch123
[This review was collected as part of a promotion.] Look, I have had a competing phone for more than 10 years. The flip finally brought me back to android. I love this phone!
Also, Galaxy AI is cool. It's just a cool perk to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great,Speed, and performance Easy to use plus more
on October 11, 2025
Posted by: Thereallino
[This review was collected as part of a promotion.] Great Speed and Performance, easy to use with one less stressful thing in the way of stopping the use of this Magnificent product that i have in hands!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grateful for this phone
on October 24, 2025
Posted by: DaBronxKidd
[This review was collected as part of a promotion.] This phone has so many great features, as well as a great and awesome front and rear camera
I've been hooked on using Gemini for all my everyday needs from my outfit to what to make for dinner tonight .
I love my phone im not going into details on what my past phone was but know it was a flip but not as fun and nice as this galaxy z flip 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flip, Yeah
on October 25, 2025
Posted by: SnM1313
[This review was collected as part of a promotion.] I have had my Galaxy Flip 7 for a few months and I love it! I am happy that it is Dex compatible, since my previous Flip 6 wasn't. I love the larger screen, it makes a difference. I am digging the Galaxy AI possibilities!
My only wish would be to have more options available accessories and more apps compatible with dual screen or split .
My only wish would be to have more options available accessories and more apps compatible with dual screen or split .
Value
4
Written by a customer while visiting Samsung US