Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,112 Reviews)
Open Ratings Snapshot
Rating breakdown 3,112 reviews
5 Stars
2,386
4 Stars
531
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
1 out of 5
1
Problems with main screen since purchased
on May 25, 2026
Posted by: Rtlori
[This review was collected as part of a promotion.] Can't even use the phone. Main screen will not come on. Terrible
Galaxy Ai is cool
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Rtlori, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and needing the device to operate as intended. We have provided a link to the Samsung Support Team to assist you in working towards a resolution for the experience you mention with the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Z Flip 7
on May 25, 2026
Posted by: WhitRAW
[This review was collected as part of a promotion.] Galaxy AI is good. Phone itself without a case is exposed to probable damage but also the edge of the screen is so sensitive it's hard to handle without triggering something. Additionally, the screen is small and the keyboard complicated to use quickly.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi WhitRAW, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how important your phone is to you every day for so many different tasks. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. We have provided links to the complete manual and the Samsung Support Team to assist with aligning the settings of your device to your preferences including the keyboard settings, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and good size
on May 25, 2026
Posted by: Myflip7
[This review was collected as part of a promotion.] The Galaxy Flip 7 is the 2nd Samsung flip I've had the privilege of using. The features are awesome and very easy to use. The camera quality is excellent and can easily overcome my poor photography skills, with its AI features and editing features. This phoe is tough and built with quality components. I would recommend this phone to anykne.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Flip 7
on May 25, 2026
Posted by: Hop60bunny
[This review was collected as part of a promotion.] Great phone. Great performance. I love my flip 7 phone. Its convenient cause it folds and fits everywhere. The battery life is good and charges super fast. The AI in photos. I love it. Keep doing a great job. Waiting for the Flip 8 to purchase it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device have wonderful features
on May 25, 2026
Posted by: Cooltip
[This review was collected as part of a promotion.] I'll go to use my phone for recording sports events and stuff like that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong and durable phone
on May 25, 2026
Posted by: Fernando
[This review was collected as part of a promotion.] Had the same phone for 2 years (Flip 6)
No problems or insurance claim
Very good phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful and conventional
on May 25, 2026
Posted by: Convient2
[This review was collected as part of a promotion.] I was skeptical, but after using it I was locked in. Camera like chefs kiss and also the ability of fitting this in my evening bag is like a cherry on top. The graphics are also awesome when watching videos or playing games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone/device!!
on May 25, 2026
Posted by: MamaLisa626
[This review was collected as part of a promotion.] Samsung's are the BEST!! I love mine more than any other device I've ever had!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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