Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(3,112 Reviews)
Rating breakdown 3,112 reviews
5 Stars
2,386
4 Stars
531
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
3
Fails to deliver on latest edition
on May 25, 2026
Posted by: QuestioningFan
[This review was collected as part of a promotion.] As someone who's had the Flip 4-7, this version has been my least favorite to date. I find that there's no meaningful improvements to the UX/UI components compared to the previous years', at least none that warrant a weaker battery that can get extremely hot when charging.
I also wasn't impressed by the Galaxy AI features that came in this edition, especially considering what's currently possible. Would love the ability to replace the Bixby button with a preferred LLM. I primarily use my mobile device for content creation, web research, and communication, so would like to see smarter, native editing tools, less preinstalled software that consumes CPU and GPU, and features like video chat and individual message-level responses/actions. Android Auto is very buggy. Device stock is limited and hard to find so it's difficult to exercise the same-day repair benefit. Hoping the Flip 8 gets back on track.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hi there, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you maximize the battery life and temperature of your device. We have also shared a link to the complete manual to help you best align the settings of your device at your convenience, and discover all of the enhanced capabilities of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 25, 2026
Posted by: ChaChaNOLa
[This review was collected as part of a promotion.] I have had every version since they have come out and it seems that each time they get better. Great pictures. Better front screen and I love to use mine as a litte camcorder for videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 25, 2026
Posted by: LoveMyFlip
[This review was collected as part of a promotion.] I love my Galaxy Flip 7! Great features, including Galaxy AI. User freindly and Great style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my flip. The size when closed is prefect
on May 25, 2026
Posted by: MWillou10
[This review was collected as part of a promotion.] My favorite is to use the Galaxy AI. I work for a cell phone carrier and I recommend the Samson phones all the time, especially the ZFold7. My husband is getting one this year because I am always taking about how much i love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome. Great apps too support thi
on May 25, 2026
Posted by: PapaJohn1952
[This review was collected as part of a promotion.] This phone is great. I use Galaxy AI every day to check local news and weather as well as opening various apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is useful in space storage
on May 25, 2026
Posted by: GoggleV
[This review was collected as part of a promotion.] I do like how it is made to allow not to take up to much space when folded and how easily to view messages or missed calls when not opened. Also making calls is smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone everki
on May 25, 2026
Posted by: Kenneth
[This review was collected as part of a promotion.] His phone is great it's lightweight folds up easy to put in your pocket protects your screen excellent having the outer screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone ever.
on May 25, 2026
Posted by: Jimmydahat
[This review was collected as part of a promotion.] The new Galexy AI update has really bridge the gap between expectations and reality. I use as seamlessly as you would spell check. From making schedules to craticing a speech, it is apart of my everyday life. Keep up the good work samsung.
Value
5
Written by a customer while visiting Samsung US