Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,112 Reviews)
Open Ratings Snapshot
Rating breakdown 3,112 reviews
5 Stars
2,386
4 Stars
531
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
3 out of 5
3
After a year it starts over heating fast
on May 25, 2026
Posted by: TattooTron
[This review was collected as part of a promotion.] Good phone like all the stuff on it the only thing that is not good is it gets very hot after a year and the battery drains fast even when not in use cause of how hot it gets
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 1, 2026
Hi there TattooTron, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your devie. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very dependable my 2nd one
on May 25, 2026
Posted by: Deep1957
[This review was collected as part of a promotion.] The features are wonderful Especially the AI and the wallet I also have the watch 8 which compliment the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on May 25, 2026
Posted by: Dslucido73
[This review was collected as part of a promotion.] Compact and reliable.. I get a lot of compliments on it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is another great Samsung device!
on May 25, 2026
Posted by: Jrw1122
[This review was collected as part of a promotion.] The phone is a flip 7. It is a flip. The phone is totally awesome. The screen is spectacular, no obvious crease.
The phone does everthing I have come to expect from Samsung.
I love the phone for many reasons but the biggest reason is i am able to track my wifes blood sugar.
I had a competiors flip phone, i sent it back as it will not run the app i need it to run.
Samsung is always updating to insure new apps run on their phones. The other companies do that, but not as fast!
Great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a big improvement on the Z5
on May 25, 2026
Posted by: Wuffo1813
[This review was collected as part of a promotion.] For everything not done on my computer. Phone, camera and to keep up with work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Zflip Series
on May 25, 2026
Posted by: Sharkle
[This review was collected as part of a promotion.] I have been on the Zflip bandwagon since the 5 and I will never go back to another phone.
Pros: Compact, fast, good battery life
Cons: No privacy screen, the hindge dings too easily, and the camera is ok.
The camera makes sense, and the privacy screen wiuld be a nice touch. But the hindge? It needs to be coated so it's less susceptible to dings and scratches.
All in all, I love the flips. Even eith the cons the phones are still worth every penny in my opinion.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade to the flip7
on May 25, 2026
Posted by: Kledford1987
[This review was collected as part of a promotion.] I've always had Samsung galaxy phones for years and years now. I decided to get the flip 6 when it came out and fell in love with it. Just upgraded to the flip 7 and its even better!! Love how you can FaceTime on top half and continue working or shopping whichever on the bottom half. Its seamless screen no insim in the middle of the screen, where it flips shut. Great battery power lasts me all day and into the night. So many great features to many to list! From Galaxy AI to camera functions... If your going back and forth on getting one do it. You'll love it like I do!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing and reliable
on May 25, 2026
Posted by: Nabiki
[This review was collected as part of a promotion.] This phone comes Galaxy AI, and being from an older generation, this phone has taught me a lot. It guided me through all of the technological upgrades that I didn't even know existed. It connects to my hearing device that I needed to wear this year which was an amazing bonus. Not only can I hear my calls clearly, it has been a great supporting tool in my administrative role, as it has the capability to answer emails from anywhere, schedule meetings and attend Zoom calls without even being in the office. My job is out in the field with my community, and this phone does not disappoint. I never miss a call, and I can still communicate with my team when I'm out servicing my community which I've dedicated my life and service too. Thank you Samsung for helping me not only in my personal life, but helping me support my underprivileged community.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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