Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,212 Reviews)
Rating breakdown 2,212 reviews
5 Stars
1,734
4 Stars
341
3 Stars
81
2 Stars
24
1 Star
32
86%of customers recommend this product.
(
191 out of
221)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
5
Awesome! Love the flip phones!
on April 7, 2026
Posted by: Babe123
[This review was collected as part of a promotion.] I love my flip phone! I barely notice the fold line. I like that I can bend it and prop it up! And I also like that when I drop it it almost always folds up protecting the screen! Definitely one of my favorite Samsungs I've ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The galaxy z flip wasn't carefully thought out de
on April 8, 2026
Posted by: Duddlebug1
[This review was collected as part of a promotion.] Ok so I have had this galaxy z flip goin on a month and only been on it a few times because the lower half of my screen has turned gray!!
Value
1
Response from Samsung USBy R&R Team, April 8, 2026
Hi there Duddblebug1, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it is when your deice is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this experience with your device at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy
on April 8, 2026
Posted by: Jnichg
[This review was collected as part of a promotion.] I have really enjoyed my phone! From the clarity of the videos and pictures to the AI features. I would highly recommend to anyone. I'm already looking forward to my next Samsung phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Flip 7 then switched to s26 ultra
on April 13, 2026
Posted by: Missytechfan
[This review was collected as part of a promotion.] Very disappointed in this phone I use my phone a lot for work and while driving it's very difficult to flip open with one hand you need two hands that was the first thing I noticed it doesn't have a lot of storage so it tends to move really slow and it gets hot and overheats when plugged into like your Android auto or in your car plugged in it the phone itself is really hot to the touch it also legs in the screen I had to shut down things like if I'm playing a game or anything like that I have to shut it down cuz it doesn't like to have multiple things open and the battery does not last very long I ended up upgrading it to the s26 ultra which I am satisfied with so far I really miss the SD card capability though that they used to have you also can never find a case for the flip phones they always fall off.
The s26 ultras ai for editing photos is amazing it really erases and moves things for you. A ++
The s26 ultras ai for editing photos is amazing it really erases and moves things for you. A ++
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Hey Missytechfan,thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality and speed. We have some resources available online to help our customers maximize the speed, and troubleshoot the temperature of your device, linked below. We have also provided a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
This product is constantly having screen issues
on April 13, 2026
Posted by: Barbz2025
[This review was collected as part of a promotion.] I have had the flip 7 for about 5 months now and never dropped it have a good protector on it, and first it start glitching then while I was on social media the screen when black and white and would not turn on. Took it to see what was wrong and it was because of the hinges. Because the phone opens and closes. Not very durable.
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Hi Barbz2025, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not operating as intended or expected. We hope you have been able to resolve the matter you mention experiencing with the display of your device. We have provided a link to an article to help our customers care for this unique design. We have also provided a link to the Samsung Support Team to assist you if you are still in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a solid feel and very responsive in
on April 14, 2026
Posted by: Moodguruu
[This review was collected as part of a promotion.] This phone combines all the bells and whistles of a traditional phone packed into a user friendly and very durable flip style package. The AI software makes it feel like you are also getting a genious intern who is always at the ready to assist in all your queries. Moodguruu
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Giant in my Pocket.
on April 14, 2026
Posted by: Bigtone
[This review was collected as part of a promotion.] Great device for everyday use. Compact, slim, powerful device, easy carry. Perfect fit for all use. Awesome device for techno ninjas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome upgrade to old school flip phones
on April 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI on this device is amazing. I can use the front screen for everything and if I needs it bigger all I do is open it up. Its great. Only problem ive found is the front screen brakes really easy and there are not many cases that work for it.
Value
4
Written by a customer while visiting Samsung US