Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,686 Reviews)
Rating breakdown 2,686 reviews
5 Stars
2,069
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
5
I like the phone looks cool and easy to use bette
on May 24, 2026
Posted by: Marky34
[This review was collected as part of a promotion.] I like football working out and spending time with my friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the flip
on May 24, 2026
Posted by: HAIFlip7
[This review was collected as part of a promotion.] Great computer phone. I like having the ability to view messages without having to open my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with this device
on May 24, 2026
Posted by: meeGrr8
[This review was collected as part of a promotion.] I have had several issues with this device from the start. I have experienced glitches that cause the screen to blank out during important forms being filled out. The screen is super sensitive to the point it thinks im touching it if I am not I have looked for a way to decrease sensitively but can not get it to lessen. It is very hard to find a case for it. The screen is cracked because I haven't found a case and I cant trade it in because it is cracked or that is what im told, when I speak to my carrier about any issues.
The size is nice and light and that is the only positive thing I have to say about it. 2 outta 10 is my personal rating for the flip. I do not recommend.
The size is nice and light and that is the only positive thing I have to say about it. 2 outta 10 is my personal rating for the flip. I do not recommend.
Value
2
Response from Samsung USBy R&R Team, May 27, 2026
Hi there MeeGrr8, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day for many personal needs. We have provided a link to the complete manual for your device to help you adjust the display settings to best align to your needs. We have also shared a link to the Samsung Support Team to assist you with case options for your device, and help you with any repair you may be interested in for your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on May 23, 2026
Posted by: Mikey
Phone has many flaws.have to restart often due to text after sending still in chat box keyboard does what it wants letters are never accurate.camera sucks and overall slow
Response from Samsung USBy R&R Team, May 27, 2026
Hi Mikey, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you with apps not operating as intended, camera features, and maximizing the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is beautiful
on May 23, 2026
Posted by: Wavey1
[This review was collected as part of a promotion.] A great phone on all it occasionally hangs tho especially in the front screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cover Screen Awesomeness
on May 23, 2026
Posted by: OpossumDawson
[This review was collected as part of a promotion.] I love using the cover screen on my Z Flip 7, I use the phone mostly closed. I probably spend about 60 percent of my time using this phone with it in the closed position. I'd honestly use it 100 percent of the time closed if there was a clicks keyboard for it haha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on May 23, 2026
Posted by: RainMarie
[This review was collected as part of a promotion.] I have had this phone for quite a few yrs now. It has ALWAYS been "garage kept" meaning, in a case. When it was time for an upgrade, I allowed my son to get a new phone. His was probably 7yrs old and in immaculate condition! Another reason I allowed him to get a new phone. My son takes VERY good care of EVERYTHING he owns. My phone has been acting up a little...and as much as I love my phone, I believe the time has come for us to part ways! We went on one heck of a run!! Lol And just recently I started using AI..I assume my AI assistant is a female...Because she has ANWERS to EVERY question I ask her! 😅 😉
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless Integration
on May 23, 2026
Posted by: Jgatorculpepper
[This review was collected as part of a promotion.] I simply adore my Galaxy flip. It became my life tool to make everything better. I use Galaxy Ai to create a weekly planner, and to help me stick to it. The flex screen (on the outside, to those uninitiated) isn't a game changer...it's a life changer. Having my flip folded away on a far wall desk, acting as my old school alarm clock and nothing more -has aided, and dare I say , encouraged ,my goal of less screen time in my life.
Thank you ,Samsung,for your continuing grind of useful innovations.
We need them
Thank you ,Samsung,for your continuing grind of useful innovations.
We need them
Value
5
Written by a customer while visiting Samsung US