Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(1,564 Reviews)
Rating breakdown 1,564 reviews
5 Stars
1,275
4 Stars
218
3 Stars
41
2 Stars
17
1 Star
13
86%of customers recommend this product.
(
121 out of
141)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
1
Stay away from foldable devices
on September 15, 2025
Posted by: Sash
from Tampa, FL
Expertise:Intermediate
Phone began powering off for no reason after closing it shut, and now struggles to even turn on at times. Worst experience I've had with a phone. Stay away from foldables.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, September 15, 2025
Greetings Sash, We appreciate you taking the time to share your experience with your Galaxy Z Flip7. If you notice that your phone shuts down when you close it, please check if a case on your phone is pressing against the power button, as this may cause interference and trigger the device to turn off. Also, examine your apps to see if any could be affecting your device’s power settings, and inspect your device for any physical damage. For further assistance, please note that we have partnered with uBreakiFix as an authorized repair location. Taking your device there for a review might be helpful. Samsung products are protected against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each item. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For eligible devices, you may also choose to add this extra coverage. Please reach out to our Samsung Support Team if you need further assistance. We are here to help. Thank you for choosing Samsung. Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processing speeds, good battery, nice screens
on September 22, 2025
Posted by: 83Squarebody
[This review was collected as part of a promotion.] Not sure about the Galaxy AI yet, don't care too much about a phone tracking things.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Monmouth, Maine
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy Flip phone and I find it as excellent a phone as could be expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone
on October 10, 2025
Posted by: Hercmejia8
[This review was collected as part of a promotion.] Galaxy AI was far more excellent tools than other, easy to use and and it give you best always. Gemini was also very easy to use and always best tools to help you in your needs. With the new flip It fells like I have the coolest 90s design with pack of excellent performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it it fits perfect in pockets
on November 14, 2025
Posted by: Sepsimom
[This review was collected as part of a promotion.] The quality pictures are great the sound also is awesome the color is very nice .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My personal experience and review on flip 7 and ot
on November 3, 2025
Posted by: NOS123
[This review was collected as part of a promotion.] Based on what i have experienced this phone has a very fragile inner screen to the point wherever you are its very likley to get a dent or even break this phone.the hinge is very weak and has a high chance of getting dust and making this crackling noise even if its in your pockets i cant even wear jeans anymore because the hinges dust protection i would definitely recommend samsung to focus a bit more budget on the hinges for the future models. The phone itself is very easy to break and requires daily cleaning, i would not recommend giving this phone to a kid or someone who works trades. Also the cellular data is really trash, and others that have had this phone before around me said they broke this phone in the first month or so. My overall rating is a 6/10
Value
2
Response from Samsung USBy R&R Team, November 4, 2025
Hey NOS123, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and wanting the peace of mind that comes from knowing your phone is going to last the whole period of your usage. We have provided a link to an article that helps our customers transition from the standard form to this unique foldable. We have also shared links to the Customer Care+ Team if you are interested in exploring additional coverage for your peace of mind, and to the Samsung Support Team if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone W/service!
on November 13, 2025
Posted by: Beautifuluv7
from Marion Ohio
Expertise:Beginner
Great phone and Amazing service and data. Perfect Camara view and beautiful pictures. Tons of data and lots of storage!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect compact phone
on September 27, 2025
Posted by: tyandlaynesmom
[This review was collected as part of a promotion.] I love my new phone. Everyone trued to talk me out of it, but my mind was made up. I wanted something smaller than a traditional phone, and this is exactly what I wanted. The fold is seamless, the picture quality is superb, and the sound is crystal clear. I could not be happier.
Value
5
Written by a customer while visiting Samsung US