Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,208 Reviews)
Rating breakdown 2,208 reviews
5 Stars
1,730
4 Stars
341
3 Stars
81
2 Stars
24
1 Star
32
86%of customers recommend this product.
(
191 out of
221)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
5
I love the fact that you can flip the phone, play
on March 23, 2026
Posted by: Jayjay4lilbit
[This review was collected as part of a promotion.] A great product galaxy a one has a picture that I needed to do my projects with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its nice and compact
on March 28, 2026
Posted by: SMRick2
[This review was collected as part of a promotion.] Galaxy Ai couldn't fix the first one I received. It created a crease right in the middle of the screen where it folds and became inoperable. The next one is starting to do it as well but it's still working for now.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there SMRick2, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Z Flip7. We understand how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to the Samsung Support Team to help you resolve this experience and an article with tips we recommend for taking care of this unique device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Great Idea but poorly implemented and not supporte
on March 30, 2026
Posted by: Disappointed
[This review was collected as part of a promotion.] I decided to buy the flip because I was tired of having a phone that didn't fit in my pocket comfortably. My last phone was so large it spent more time sitting on tables or the seat next to than in my pocket.
My hope was that the flip would be a bit more damage resistant, my last phone had 3 costly screen replacements. My hope was the softer folding screen would be more resistant to damage but this was not the case. The very first time it was dropped, the screen broke and the repair cost was half the price of the phone.
I love the features of the phone, especially keyboard that appears when half folded, love on screen apps on the folded screen but too many require opening the phone to work when they could be functional on the cover screen.
Unfortunately all of the great features don't make up for the fragility of the phone. I ended up buying a burner for out of the house and only use this phone at home as I'm terrified of it breaking again and costing a fortune to repair. Kind of defeats the whole purpose or getting the smaller phone to carry around. I'll think twice about buying another Samsung phone again as this is the second phone I've had from Samsung that was excessively fragile and unreasonably expensive to repair.
Value
1
Response from Samsung USBy R&R Team, April 6, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not meeting your expectations in durability. We do offer Customer Care+ to help provide additional peace of mind to our customers with their device. We have also shared a link to an article with recommendations for caring for this unique device. We have lastly provided a link to the Samsung Support Team to assist you any time you have questions about your device, or available accessories to help protect your investment. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Posted by: John
from Rochester, ny
Verified Purchase:Yes
It's compact to fit into any small pocket, yet expandable to display camera shots & videos
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
מאוד נוח קטן בכיס כבר לא מסוגל להתרגל למשהו אחר
on April 12, 2026
Posted by: DavidSitzker
[This review was collected as part of a promotion.] פשוט עובד חלק מהיר יותר ממני הוא יותר מחכה לי מאשר אני לו אני משחק איתו המון משחקים כבדים במשך 3 שעות ברציפות 0 תקלות פשוט אין על הטלפון הזה שלימות זה המילה
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Love the size hate the quality
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I am doing this through Galaxy AI!!
This is my fourth flip phone I had I love them for the first few weeks then they all get a black sound right at the fold then a week after that I can't use my screen at all because of my insurance I can only get another flip phone and not another Style I love how I don't have to open the phone I can use most features on the front screen the main issue I have is after 4 flip phones having the same type of problem it really sucks
Value
1
Response from Samsung USBy R&R Team, April 15, 2026
Hey Crystallee123, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it can be when your device is not providing the experience with the display you are expecting. We have provided a link to an article to help protect this unique design. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is great but it's missing one thing
on April 16, 2026
Posted by: Ferrort
[This review was collected as part of a promotion.] First I updated to the 8.0 And it has Samsung DexBut the problem is it doesnt has The 8.5 so I want a S26 Ultra Now this company is t mobile so bring me the t mobile one I'm gonna win this s26 ulra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Screen Issues
on April 17, 2026
Posted by: Xentipedes
[This review was collected as part of a promotion.] Loved my phone in the beginning. It's very unique but it's special feature is also unfortunately it's downfall. There's a small dip in the middle of the screen that's only visible when light hits it a certain way which isn't an issue for me. However, over time with folding the phone closed over and over again, the screen suddenly cracked, even though i hadnt even dropped it. The inner screen suddenly glitched along the fold line and the outer screen showed signs of broken glass. The pixels on the screen slowly come out of service everyday since the initial crack. Love my phone but the folding part needs more work.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hello Xentipedes, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to review any and all options available to you for a resolution. We have also provided a link to an article with recommendations we find helpful to our customers to care for this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US