Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(3,114 Reviews)
Rating breakdown 3,114 reviews
5 Stars
2,388
4 Stars
531
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Posted by: Betsy
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Calls were dropped a lot. The connection was not clear. I sent the phone back.
No, I would not recommend this to a friend.
Design
4
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hi there Betsy, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not aligning to your expectations, or operating as intended. We have some great articles available, provided below, that help our customers troubleshoot the connection to your carrier at your convenience. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design
on September 27, 2025
Posted by: GalaxyFlip
[This review was collected as part of a promotion.] This design is so sleek and good.I love the way it feels in my hand and the pixels on the screen look crisp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product can resist any fall, its incredible!
on September 27, 2025
Posted by: ILoveTech
[This review was collected as part of a promotion.] Galaxy AI on the Galaxy Flip 7, helped me get rid of the small unwanted details of my pictures and it works really well. It also really helps me get phone call summaries so i can avoid unwanted interactions!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 27, 2025
Posted by: Learra
[This review was collected as part of a promotion.] I love this phone. I can text while watching a movie. Or i can watch him YouTube and or movie on the front screen. I can text while my phone is closed on the front screen. I can also take a picture using the front screen. I love this phone. It is so convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Loved the small compact size when folded
on September 27, 2025
Posted by: MammaCA72
[This review was collected as part of a promotion.] But after a short time of opening and closing my screen began messing up until 1/2 of it was no longer working just black screen
Value
3
Response from Samsung USBy R&R Team, September 29, 2025
Hi there MammaCA72, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how important your phone is to you every day, and we would love to help you resolve your frustration with your device. We have provided links to the Samsung Support Team, warranty information, and an article to help you transition from taking care of a standard form to a foldable device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 27, 2025
Posted by: Lovetoshop
[This review was collected as part of a promotion.] Absolutely 💯 love this product would recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than before!!
on September 27, 2025
Posted by: Btagfsh
[This review was collected as part of a promotion.] Galaxy Ai made simple. I use my friends flip to play games and take pics. Its small but powerful device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great help with answering
on September 26, 2025
Posted by: JHardenKissimmeeFla
[This review was collected as part of a promotion.] Phone features are super good when it come to talking on headphones or anwser calls. Phone also give you that old school flip phone feel.
Value
5
Written by a customer while visiting Samsung US