Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,685 Reviews)
Rating breakdown 2,685 reviews
5 Stars
2,068
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
1
Terrible!
on June 7, 2026
Posted by: Loveaflip
from Greensboro, NC
Expertise:Intermediate
Love the idea, product just not good. Screen crashed on original within 3 months of purchase. Within next month my wife's and sons also crashed with no warning. Not dropped, not trested harshly, just everyday use with protective cases and screen covers. Will never buy again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, June 8, 2026
Hey there Loveaflip, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not meeting your expectations. We have provided links to help you care for this unique design, and resolve the frustration with our team of experts for your display. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung phones!
on June 6, 2026
Posted by: KillaBea
[This review was collected as part of a promotion.] I have a Galaxy Z Fold 7 and I have always preferred Galaxy phones to be able to use SmartView to mirror to the TV but now it's even better cause it's like a little computer in my hand especially when using Samsung Dex. Also the way these newer phones have AI with them, and there's so many options it's crazy but I love it/them. I'll never get any other phone besides Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Gets a lot of attention
on June 6, 2026
Posted by: Born2Shop
[This review was collected as part of a promotion.] This is my initial experience utilizing a flip phone in the modern era. I appreciate its unique look and the considerable attention it garners. I have only had to replace it once, due to an aesthetic concern.Specifically the side of the screen detaching, that was over time though. The replacement unit is performing adequately, although the center of the screen, where it folds, is beginning to exhibit signs of wear. A significant enhancement for any flip phone would be to increase its storage capacity. It appears that the flip model does not offer expandable storage, unlike the fold model. Having the Galaxy AI is if I ever need to use it.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hello Born2shop, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you have been happy with the unique design of your device. We have provided a link to an article to help our customers care for this device. We do not offer expandable storage through the usage of a micro SD card on any Z Series device, and have provided a link to the Samsung Support Team to assist you with cloud-based storage expansion option, or any additional questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 6, 2026
Posted by: Chrissi
[This review was collected as part of a promotion.] Recently upgraded to the zflip7 after having the previous version. I love that it flips closed and is small enough to carry in an evening bag! It offers every function I could possibly want and the camera takes great pics! I enjoy being able to use all the basic functions while the phone is closed, that's super convenient! Definitely see myself sti king to this series as long as they keep making it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung flip 7
on June 6, 2026
Posted by: Twin76
[This review was collected as part of a promotion.] Amazing pictures and fits right in My pocket videos come out clear so easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone with personality
on June 6, 2026
Posted by: Happyuser
[This review was collected as part of a promotion.] It is a very nice phone. Menu is simple and effective. You can learn all cool features fast. AI integration is fast and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with caveats
on June 6, 2026
Posted by: Kroshere
[This review was collected as part of a promotion.] Amazing phone. Robust, but the screen protector needs to be replaced 2 times a year. It seems to be a common problem
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact good phone lots of features Galaxy AI
on June 6, 2026
Posted by: samaraijl13
[This review was collected as part of a promotion.] Galaxy AI the phone is perfect compact one folded fits right in your back pocket lots of features the only thing I wish it had was the additional memory card space
Value
5
Written by a customer while visiting Samsung US