Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,689 Reviews)
Open Ratings Snapshot
Rating breakdown 2,689 reviews
5 Stars
2,071
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
2 out of 5
2
Not what I expected
on January 1, 2026
Posted by: Sandy
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
This is a good phone for a teenager ..but for an adult its not as expected. If I could exchange for something else I would
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 2, 2026
Hi Sandy, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of options to align to these differences. We have provided a link to the complete manual for your device to help you fully discover the capabilities of this device. We have also shared a link to the Samsung Support Team if you are interested in discussing options available to you. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible Device
on January 1, 2026
Posted by: NCK360
from Nashville
Expertise:Expert
Verified Purchase:Yes
Horrible device. Not worth the money
Im not happy with the service I was provided. The trade in program needs to be restructured
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2026
Hello NCK360, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when you have a new device that is not operating as expected. Without knowing what features are causing you frustration with your device, we have provided links to the full manual for your device, and to the Samsung Support Team to help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Flip 7
on January 1, 2026
Posted by: Leeran
Verified Purchase:Yes
Excellent phone... love the compact size when folded...
Impeccable screen...
Response from Samsung USBy R&R Team, February 11, 2026
Hi there Leeran, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are having an amazing experience with your device, and that you love the size and display of your device. We have provided links to resources to help you discover additional capabilities on your device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on January 1, 2026
Posted by: Travis K
Verified Purchase:Yes
Super fast and finally a phone that cam keep up with me
Response from Samsung USBy R&R Team, February 11, 2026
Hey Travis K, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this device to be fast and able to keep up with your usage needs. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a fantastic form factor
on December 31, 2025
Posted by: Evan L
from Spring, TX
Expertise:Intermediate
Verified Purchase:Yes
The build quality is a lot better than expected, it's durable, small, and beautiful looking.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 25, 2026
Hi Evan L, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the design of this device as well as the durability and size. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy z flip 7
on December 30, 2025
Posted by: Courtni
Verified Purchase:Yes
Love my phone and all that it does. I think it's my best phone ever.
Response from Samsung USBy R&R Team, December 31, 2025
Hi Courtni, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you are loving your new phone, and are finding it to be the best you've ever had. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions arise during your usage of your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautifully done
on December 30, 2025
Posted by: BillyP
Expertise:Intermediate
Verified Purchase:Yes
I love the engineering design of the flip 7 it's perfect
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 31, 2025
Hey BillyP, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so pleased with the design of this new device. We have provided a link to the complete manual for your device to help you with additional features, and to align the settings to your preferences. We have also shared a link to the Samsung Support Team to answer any questions that may arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone my first AI phone
on December 29, 2025
Posted by: JL NY
from New York , NY
Expertise:Expert
Verified Purchase:Yes
Great phone my first AI phone So far I love all the new features
Flexible screens are fantastic
Cheers.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2025
Hi JL NY, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are pleased with the usage of your device and the integration of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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