Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,689 Reviews)
Open Ratings Snapshot
Rating breakdown 2,689 reviews
5 Stars
2,071
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Galaxy Z Flip7 512Gb
on January 6, 2026
Posted by: Jeff Stockdale
Verified Purchase:Yes
Great phone! It's fast and very easy to use. I think the size is perfect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 9, 2026
Hey Jeff Stockdale, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We love hearing how great you are finding this device to be for your usage, and that the size is ideal for your needs and preferences. Please, reach out to us again in the future any time questions arise during your usage of your Samsung products, or you would like to share additional thoughts about your device with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No longer fits in my hand
on January 5, 2026
Posted by: Mrs Wilmot
I hate this phone. The Flip 7 is slightly bigger than my Flip 5, and you wouldn't think that would make a difference, but it does. It no longer fits comfortably in my hand, and I have already dropped it 3 times. I've owned it for a day, and my hand actually aches.
Response from Samsung USBy R&R Team, January 9, 2026
Hi there Mrs Wilmot, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. W know how important the comfortable feel of your device in your hand is to you every day. We have provided a link ot the Samsung Support Team to assist you with any potential options available to you for your device, including our 15 day return policy. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and cool!
on January 5, 2026
Posted by: Paul Y
from Moreno Valley, CA
Expertise:Intermediate
Verified Purchase:Yes
Nice sleek foldable phone. Great price for newer tech!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 3, 2026
Hi there Paul Y, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are so pleased to hear that you are happy with the design of your device, and that you are finding it sleek. We have provided links to resources to assist you with all of the enhanced capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip 7
on January 4, 2026
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
At first I did not like all the redundancy
and all the many settings and unneeded apps. After some time I learned all it will do.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 13, 2026
Hello there Jane Smith, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that after a bit of a learning curve you are pleased with your device. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Phone for a good price
on January 2, 2026
Posted by: Gearhead43
from Gainesville, Ga.
Verified Purchase:Yes
Good phone with a great display and hinge system that should go the extra mile. However, the CPU isn't a Snapdragon and the performance shows. Camera system is good For the price it was purchased at , it could use a Snapdragon CPU / chipset
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 12, 2026
Hi Gearrhead43, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are enjoying the display quality and design of this device. We have provided a link to an article to help you maximize the processing capabilities of your device. We have also provided a link to the Samsung Support Team to assist you if have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fun!
on January 2, 2026
Posted by: Shizuka
from Hawaii
Expertise:Expert
Verified Purchase:Yes
This phone brings me back to the pre-smartphone era where every new phone I got actually felt fun! The large cover screen in combination with Good Lock means there are days I don't even need to open my phone at all. The inner screen does still have a noticeable indentation once you've used it for a few days -- I thought it would really bother me but I just forget about it after using it for a minute or so. I've had it for about a month and the hinge feels good and doesn't make any sounds. I do worry about the longevity with so many moving pieces and delicate inner screen, but it's hard to imagine ever going back to a slab phone after this.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 12, 2026
Hi there Shizuka, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy toh ear that you are enjoying the design and usage of your new device. We have provided a link to an article to help you with the peace of mind you are seeking for the durability of your device. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on January 2, 2026
Posted by: Nick
from So Burlington vt
Verified Purchase:Yes
IT WORKS WELL FOR ME. A little heavy with the cover samsung makes it easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 12, 2026
Hi Nick, we appreciate your feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear that you are pleased with the functionality and usage of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Network issues
on January 2, 2026
Posted by: Srik
Expertise:Intermediate
Verified Purchase:Yes
I have been having consistent network drops with my new phone, specially WhatsApp. Never had this problem with my previous S23 ultra. Otherwise the phone is comfortable.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 2, 2026
Hi Srik, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the reliable connection of your device to your carrier is to you every day. We have provided links to a few troubleshooting guides to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
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