Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,689 Reviews)
Open Ratings Snapshot
Rating breakdown 2,689 reviews
5 Stars
2,071
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
1 out of 5
1
Waste of money/Sucks
on January 18, 2026
Posted by: Walker S
from Mass
Verified Purchase:Yes
Waste of money. I won't purchase this flip phone again.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 20, 2026
Hi Walker S, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you for a range of daily tasks. We are always happy to assist our customers troubleshoot and resolve any frustration they are experiencing with their chosen device. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you directly through chat. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs better sound
on January 17, 2026
Posted by: Vlsutton
from GEORGIA
Verified Purchase:Yes
Always had samsung phones! A bit disappointed with this one because when you have to hold your phone and talk thru it it is not very loud at all. Always have to excuse myself and go find a completely quite space to hear. I have great hearing but this phone lacks good speaker volumes
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 30, 2026
Hey Vlsutton, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you, and needing the audio to be clear and able to heard with ease. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Z flip 7
on January 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
The screen scratches too easily. I have been extremely cautious
Response from Samsung USBy R&R Team, January 20, 2026
Hi Ryan Williams, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are always happy to help our customers resolve any frustration they are experiencing with their chosen device. If you are speaking about the front display of your device, we do have available screen protectors for your device. We have provided a link to this accessory directly if you are interested. We have also provided a link to the Samsung Support Team to assist y ou if this is not your experience. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Z Flip7 Anti-Reflecting Film
https://www.samsung.com/us/mobile-accessories/galaxy-z-flip7-anti-reflecting-film-transparent-sku-ef-uf766ctegus/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Improved model
on January 17, 2026
Posted by: Jan Burr
Verified Purchase:Yes
Purchased the first model and loved it. Dropped it and bent the frame, love the new model even more! Fits in my pocket or small evening purse perfectly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2026
Hey Jan Burr, thank you for your feedback on your Samsung Galaxy Z Flip7. We love hearing how much you are enjoying the usage of your device, and how pleased you are with the compact nature of this device. We have provided a link to the full device manual to help you with all of the amazing uses of this device. We have also shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on January 16, 2026
Posted by: Teresa
Expertise:Expert
Verified Purchase:Yes
This phone is the best ever. This phone is by far the bedt
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 30, 2026
Hey there Teresa, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this phone to be the best for your usage. We have shared a link to the Samsung Support Team to assist you if you ever have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
It does not allow installing an EVO The Samsung
on January 15, 2026
Posted by: Rolocieri
It does not allow installing an EVO
Micro SD EVO line includes the EVO Plus and EVO Select series, which are high-performance microSD memory cards designed for smartphones, tablets, game consoles, and cameras. Both series offer fast speeds and great durability, and the main difference is that the EVO Select series is an exclusive brand. EVO MICRO SD 2 TB =🫠
Response from Samsung USBy R&R Team, January 16, 2026
Hi there Rolocieri, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. It is true that this device can not accept a micro SD card for storage expansion. If you are in need of additional storage capacity, we have cloud based storage expansion as an option. We have provided a link to the Samsung Support Team to assist you with this feature, and we would love to hear from you again in the future any time you have additional feedback you would like to share. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
noce compact phone
on January 14, 2026
Posted by: Pavel
Verified Purchase:Yes
I just use this phone for 1 mouth and very like it! It's very light and compact size to put in the pocket. 4 stars only becuase I would like if it will be folding with less noise and sound. It clicks very loud for me
Response from Samsung USBy R&R Team, January 16, 2026
Hi Pavel, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are enjoying the compact design of your design, and finding it easy to carry every day. We would love nothing more than to hear from you again if you ever have additional feedback you would like to share with us about features you would like to see going forward, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, and it so durable
on January 13, 2026
Posted by: Ahmed
from Ann Arbor,Michigan's
This is my second flip phone. I got the Flip 5 before, and both are amazing and easy to carry around. I don't even feel them in my pocket. What's even better is that I've dropped this phone a lot of times, and nothing has happened to it. I'm pretty sure some of these drops would break any other phone easily, but it really handles it well, especially if it's flipped. I dropped this phone in a river (Huron River), and nothing happened to it. Just today, I was changing the oil for my car, so I placed it down on the engine, positioning the flash on the oil cap. I mistakenly forgot about it and closed the hood. I drove the car for 10 minutes at about 65 mph. When I remembered that I had the phone there, I found it near the alternator, and it was so hot but somehow working fine! There was only a really small burn to the screen's plastic liner side, and that's it. I'm 100% going forward with the new Flip when it comes out.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2026
Hey Ahmed, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are so pleased with the usage and durability of your device. We have provided links to resources to help you discover all of the amazing ways you can use your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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