Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,689 Reviews)
Open Ratings Snapshot
Rating breakdown 2,689 reviews
5 Stars
2,071
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
4 out of 5
4
I Phone to Flip 7
on February 21, 2026
Posted by: LouH
Verified Purchase:Yes
Overall, I'm pleased with the phone. The folding option is great and when open it's thinner and lighter than I-Phone 14. It is a real change in that navigation and controls are not the same. I connected my old phone to the Flip with a cable and was able to transfer all my photos and phone contacts, then it froze. Had to manually add programs that I use daily with my old phone. I also have noticed a slight bump in the screen where it folds. Not sure if that's normal or uncommon. Hope it doesn't get worse.
Design
4 out of 5
4
Response from Samsung USBy R&R Team, February 24, 2026
Hi there LouH, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with your new device. We know that changing operating systems and form factors can come with a bit of a learning curve. We have provided a link to the full manual for your device to help you best align the settings to your preferences, and discover all of the amazing features available on your device. The crease you mention experiencing with your device is normal for this unique form factor. We have also provided a link to an article that we recommend to our customers to care for this unique device. We lastly, have shared a link to the Samsung Support Team to assist you further any time you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Flip
on February 12, 2026
Posted by: CeCe
Verified Purchase:Yes
This is my 2nd Flip phone. Love it. Love how easy it is to operate. Love, love, love how it fits in my pocket!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 17, 2026
Hey there CeCe, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We are ecstatic to hear that you are loving the usage and features of your device, and finding it so easy to carry around during the day. We have shared links to resources to help you discover all of the amazing ways you can use this device, align the settings to your usage, and helpl you if any questions come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery and the camera with the storage
on February 10, 2026
Posted by: Kendo
Durability, battery,interface, battery and battery all reviewed and believed to be exceptional technology of our age.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 13, 2026
Hey Kendo, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are finding the battery life, software capabilities, and overall usage of your device to be so wonderful. Please, reach out to us again in the future if you ever have additional feedback you would like to share with us, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really great phone
on February 7, 2026
Posted by: Meg G
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
My flip5 died after it overheated (my fault tbh) so I upgraded and honestly it is like a medium upgrade. I do like that it has a more normal screen size for the big display & the cover screen is also much larger. It doesn't feel particularly different to use normally outside of the display size. The seam in the middle is MUCH less noticeable and the battery life is also much better. This is the one where they really nailed it & I'd definitely recommend it to anyone curious about foldable phones. It is a solid choice. Just keep a case on it and be careful with it as it is definitely more fragile than a traditional smartphone. It also tends to overheat when charging so be weary of that if you like mobile gaming.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 9, 2026
Hi Meg G, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the design updates that have been made to this device from previous generations. We have provided a link to the manual for your device to assist you with the updated features available on your new phone. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty good phone so far.
on February 6, 2026
Posted by: Anonymous
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I've only had the phone for about 1 month so far. Love the size of the phone and its compactness. Wish that there were more options available on the front screen when flipped closed. Still learning things, but so far so good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 10, 2026
Hey R Norris, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the hardware design and usage of your device. We have provided a link to the full manual for your device to help you discover all the ways you can use the front display, as well as best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
smooth creen
on February 5, 2026
Posted by: Phoebe Feng
from Chicago, IL
Verified Purchase:Yes
this version is smoother than my flip 5. but the resulotion of camera still need to improve
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 10, 2026
Hi Phoebe Feng, thank you for your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are enjoying the upgrade to your new device, and finding the usage smooth and easy. We appreciate you sharing your preference for further camera enhancements as we continue to strive for innovation in our product line. Please reach out to us again in the future if you ever have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It will fade like the flip 6
on February 2, 2026
Posted by: Kenny
Verified Purchase:Yes
I only upgraded because switching to another Samsung phone was more expensive then just upgrading. I love the flip capabilities, but long-term use of it leaves something to he desired.
Response from Samsung USBy R&R Team, February 2, 2026
Hey there Kenny, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you have enjoyed the design of this device, and the overall usage. If you are concerned about the long-term durability of your device, we have provided links to an article and to the Customer Care+ Team to help you with the additional coverage, and recommendations we can make to care for your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute unit of a phone
on February 1, 2026
Posted by: Anonymous
from Cannon falls mn
Expertise:Intermediate
Ive been a huge samsung guy for a long time and i baught this flip7 cuz i thaught it looked cool and i figured id give it a try im a mechanic and i love having my phone folded in my front pocket and let me tell you i have dropped this thing down engine bays in jugs of coolant and oil and had to race to the bathroom and rinse it over water and ive dropped it kicked it flung it its such a small phone its like somehow easier to abuse it but this thing is so extremely durable i dont even have a case on it still opens and closes nice and has minor scratches samsung did a good job at making a durable dual screen flip phone and let me tell you the screens look so krisp and the camera functions are super fun to play with and help alot in certain situations i can go like 2 whole days on a charge granted i have like 5 hours of screen time a day all around ive had a few samsung products and i liked them but this phone has out preformed all of the phones ive had from them in the past and i love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 2, 2026
Hello there Devinjake55, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how pleased you are with the usage of your device, and that it has been so durable during your usage. We hope you'll reach out to us again in the future if you have additional feedback you would like to share, or any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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