Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
1,272
4 Stars
218
3 Stars
41
2 Stars
17
1 Star
13
86%of customers recommend this product.
(
120 out of
140)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
5
Great device
on August 19, 2025
Posted by: Flipit59
[This review was collected as part of a promotion.] So far I love this phone. It fits easy in your pocket and the screen is very nice. Takes a little adjustment time to get used to after using regular phone for so long. This is my first foldable device. It's nice that you can use AI right from the cover screen without having to unfold it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feels like its going to break easily
on August 19, 2025
Posted by: Becker
[This review was collected as part of a promotion.] I use this device all day long to run a business and flipping it open all the time seems like its going to break.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice desing veriy convenient and easy to carry
on August 19, 2025
Posted by: Vanmar5
[This review was collected as part of a promotion.] Ai ist very important. Helps to do different things with the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very good quality
on August 19, 2025
Posted by: anonymous45
[This review was collected as part of a promotion.] Samsung jsjsjjdjfjwlrurgdhdbanndmfirjwbsnskakfjfkdkshsbdb
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 19, 2025
Posted by: Joemama
[This review was collected as part of a promotion.] I love the ai features its better than apple the main thing i love is how i can fold it and nobody can tell its a phone just a square im my pocket amazing for my saftey reliability and minimalism.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Heats up really fast
on August 19, 2025
Posted by: Jazzy81mx
[This review was collected as part of a promotion.] I just got the phone yesterday and the battery drains worse that my old 24 ultra by 2 hours it was at 50 percent of been fully charged with out bern used. So when I grab to used it the phone was heating up really fast too.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip7, Jazzy! It’s perfectly normal for your phone to get warm during certain activities. When you use power-intensive apps or multitask with several applications open, the device may feel warmer. This can also happen during the initial setup or when downloading large files. Even fast or wireless charging can cause the phone to heat up a bit. If you're looking for tips to manage this, we have some helpful resources available in the link attached. Be mindful that an overheating phone can cause the battery to drain as well, but we will also add a link to help optimize your phone's battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on August 19, 2025
Posted by: KIDANDINC
[This review was collected as part of a promotion.] I switch from my iphone to this flip 7 and i love it the galaxy AI features are next level and so is Gemini qay smarter than other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome device!
on August 19, 2025
Posted by: Brenda
[This review was collected as part of a promotion.] I absolutely love this phone! I have had the Z flip 4 and 5 and now I have the new z flip 7, I think I will stick with this phone style for a long time. On the new z flip 7, the crease on the screen is very minimal and you can't really feel it either. The camera is so much better than previous versions and so is the system. I highly recommend it to anyone thinking about making the switch to a flip phone. You will not regret it.
Value
5
Written by a customer while visiting Samsung US