Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,688 Reviews)
Rating breakdown 2,688 reviews
5 Stars
2,070
4 Stars
446
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB - Blue Shadow (Verizon)
Customer Rating
2
Love samsung galaxy z flip 7 it was great
on March 18, 2026
Posted by: Itsme95
[This review was collected as part of a promotion.] When i first got my phone I loved it. Great features good quality but now Im starting to have issues with it an its only close to two months old. Its got to where sometime when someone calls I answer but they can only hear me an me hear them using speaker I have to restart it, it's starting to glitch. Im not very happy with it anymore
Value
2
Response from Samsung USBy R&R Team, March 18, 2026
Hi there Itsme95, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear how initally happy you were the usage of your device, and we would love to help you resolve the frustrations you are experiencinig with your device. We have provided links to articles to help you troubleshoot the speaker and microphone of your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall fantastic
on March 17, 2026
Posted by: TrippyLemon
[This review was collected as part of a promotion.] Overall I love my new Samsung Galaxy flip 7. The product has stayed perfectly stable and although it's my first flip phone it's become something I can't live without. I am surprised that I've used Galaxy AI on almost a daily basis for my local task as well as things like photo editing. My experience has been so far nothing but positive I'm excited to use this phone until I'm ready to upgrade to the next generation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on March 17, 2026
Posted by: Zimme71
[This review was collected as part of a promotion.] I've had this phone now for about a year and it's been an awesome phone. Between the built-in Galaxy Ai, battery life, the screen...there's nothing I can find that I can complain about. It's my first foray into foldables since the early 2000s, and from what I've seen, it's got a bright future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Having a cellphone is fun again
on March 16, 2026
Posted by: Dominique
[This review was collected as part of a promotion.] The Flip7 is the first folding-screen device I've ever owned, and I haven't regretted it for a second. Samsung has refined the Flip since its earlier iterations, making it both durable and effortless to use. I love that it fits easily into pockets and small bags; even with the case on, it's pretty slim, basically wallet-sized. I'm able to unfold it with one hand like I used to with my old flip-phones. The front screen even has customizable functionality so you can access quite a lot of things with the front screen only. And the interior screen has incredible image quality, equally as sharp as my previous Galaxy Ultra phone. I just have to be a little more careful with this phone since the folding mechanism makes it inherently more vulnerable to damage and inner screen scratches. So far it's held up very well to being dropped occasionally, and the battery life has also been very good. It's really fun to have a phone that you can fold into a right angle! Everyone should try it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size. Outside home screen is perfect
on March 16, 2026
Posted by: Michaeldee
[This review was collected as part of a promotion.] The interpreter app is perfect. Samsung TV plus is great when traveling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small size
on March 16, 2026
Posted by: Camp4551
[This review was collected as part of a promotion.] So I bought the Google pixel 9 when it came out for the reason of wanted a change. Had the phone for about 4 months I really did not like the phone has much has I thought I would. So traded my Google pixel 9 for the Amazing Samsung Z Fold 7 and I have love the phone since. Like the folding option just like the old phone back in the day best choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my change
on March 16, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I wasn't sure to change my galaxy s23 to the Zflip7. I finally took the decision and I completely love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jan P
from Tampa FL
Verified Purchase:Yes
Lots of great features on this phone- I had the Flip 3 for 5 years- really enjoying this one!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US