Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,487 Reviews)
Rating breakdown 2,487 reviews
5 Stars
1,925
4 Stars
405
3 Stars
92
2 Stars
28
1 Star
37
86%of customers recommend this product.
(
193 out of
225)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Posted by: Anonymous
from Zephryhills, florida
Expertise:Intermediate
Verified Purchase:Yes
I love this phone will continue to upgrade every time a new model is made very happy with the size and features
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pocket size
on April 4, 2026
Posted by: Batman4286
[This review was collected as part of a promotion.] Fits easily in my front pocket. The external screen is perfect for quick checking messages and notifications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on May 18, 2026
Posted by: Lindalou
[This review was collected as part of a promotion.] I love this phone, the fact I can fold it in half and stick it in my pocket plus believe it or not, I have had this phone awhile and still learning it. I love Samsung products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nostalgic!
on May 21, 2026
Posted by: Panda4ever
[This review was collected as part of a promotion.] Brings me back! I had a flip phone in the 2000s but this Pink Zflip is amazing. So many features, Fun designs, Camera flip, lightweight and fits right in my pocket.
Galaxy A.I. is helpful in many ways.
Samsung has always been my go to and I will never change. If you have been thinking about this phone- Do it!
Galaxy A.I. is helpful in many ways.
Samsung has always been my go to and I will never change. If you have been thinking about this phone- Do it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on May 23, 2026
Posted by: Mikey
Phone has many flaws.have to restart often due to text after sending still in chat box keyboard does what it wants letters are never accurate.camera sucks and overall slow
Response from Samsung USBy R&R Team, May 27, 2026
Hi Mikey, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to articles to help you with apps not operating as intended, camera features, and maximizing the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Z Flip 7 Size
on May 26, 2026
Posted by: SamsungSue
[This review was collected as part of a promotion.] I bought this phone because of size to fit in my pocket. I lost nothing by making the change. Love the Z Flip 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy ZFlip7 8 month review
on May 31, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I think I've had a good run with this phone I've used it for almost a year and I rarely use the Ai feature. The phone is very beautiful and is a great piece of tech. I wanted to trade this for the fold because once you get used to the multiple application use the screen size becomes a constraint. I love the bold colors of the display and the light weight in my pocket. It's also very durable. Everything is very well thought out and refined. I have the same issues with this phone I've always had with android devices. The tap/touch isn't what Id like it to be and the spell/check needs to revisit the 6th grade. I bought this phone thinking it's finally got all the feature I've wanted. Fortunately, the phone is far more capable of such features, but maybe something is holding you people back. Not sure but this is my honest opinion.
I hope my extreme honesty doesn't jeopardize my chances to win 50 bucks, more importantly my intent to get a better product from a world class company. Overall the product is very nice. I'd like to try the hueawei phones in comparison. How the heck is the best ever scared of competition? I thought it didn't exist?
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy Z Flip7. We are pleased to hear that you've been happy with the usage and design of your device. We have provided a link to an article to help you with the responsiveness of your display at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great watch to use with your phone
on July 30, 2025
Posted by: MaffiosoG23
[This review was collected as part of a promotion.] I love using my watch to talk on the phone and message people plus yu can control your music off of it
Value
4
Written by a customer while visiting Samsung US