Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(1,624 Reviews)
Rating breakdown 1,624 reviews
5 Stars
1,314
4 Stars
228
3 Stars
43
2 Stars
18
1 Star
21
85%of customers recommend this product.
(
158 out of
185)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Posted by: Helena
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
The camera is really bad, even compared to other Samsung phones such as z fold. No setting changes help. I had this phone for exactly 2 hours before filing for the refund. Save yourself time and the restocking fees.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 29, 2025
Hi there Helena, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We do our best to provide a range of devices to best align the needs and wants of our customers. We also provide as much information about the different features and specs available on devices to help our customer select the best device to align to their needs. We have provided a link to the Samsung Support Team to assist you if you have questions about available options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a great watch to use with your phone
on July 30, 2025
Posted by: MaffiosoG23
[This review was collected as part of a promotion.] I love using my watch to talk on the phone and message people plus yu can control your music off of it
Value
4
Written by a customer while visiting Samsung US
Posted by: Warinthon
from Wayne,PA
Verified Purchase:Yes
Best Z flip yet.I know that Samsung will make the flip 8 even better and 9 and so on.Thank you Samsung .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your kind words about the Galaxy Z Flip7, Warinthon! We love that you think it’s the best Z Flip yet. We also can’t wait to show you what we have in store in the future. Your Hatsune wallpaper looks amazing by the way, and it’s awesome to see creativity shine in our community. We're dedicated to enhancing your experience and providing the best features for you. If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. We are always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Everything good but battery terrible
on July 26, 2025
Posted by: Ogogog
[This review was collected as part of a promotion.] Need better battery and more strong flip materials and more app for the small screen like youtube or video call
Value
4
Response from Samsung USBy R&R, July 29, 2025
Hello Ogogog,
Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
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Thanks so much for sharing your thoughts on the Galaxy Z Flip7! We’re excited about the enhanced battery life and the design symmetry and we are hoping it is a stand out. The sturdy yet lightweight Armor Aluminum frame helps protect your device and is IP48-rated for water and dust resistance, really makes a difference! With the new Armor FlexHinge, which now closes thinner and is more durable, your device is built to last, complemented by the tough Corning Gorilla Glass Victus 2 for the display. The upgraded 4300mAh battery and mDNIe technology mean hours of enjoyment, with up to 31 hours of video playback to keep you entertained. And the Flex Window, or cover screen, makes it easy to access your apps, notifications, and settings without opening your phone; super convenient! For more tips on using the FlexWindow and other features, check out the helpful online resource, "Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features,' linked below. We truly appreciate your feedback and thank you for choosing Samsung’s innovative technology!
Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Z Flip 7 Is My Favorite Samsung Yet!
on October 16, 2025
Posted by: Kwhite
[This review was collected as part of a promotion.] I’ve been using my Galaxy Z Flip 7 for a few months, and I absolutely love it! The design is sleek, stylish, and so fun to use, the foldable screen still amazes me every time I flip it open. The outer display is super convenient for quick messages, selfies, and checking notifications without unlocking the phone. I love how extended the screen is from the Z Flip 6 model.
The performance is fast and reliable, and each update just keeps making the experience better. I’m also a big fan of Galaxy AI it makes everyday tasks easier and more personalized, especially with the new Gemini feature that helps me stay organized and productive.
Overall, the Z Flip 7 is the perfect mix of innovation, power, and personality. I couldn’t be happier with my choice!
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hello there Kwhite, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so thrilled with the usage and flexibility of your new device. We have shared links to a few resources to help you with any additional capabilities, aligning the settings to best suit your needs, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Nam le
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
This phone nothing new. Never get back to Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 26, 2025
Hey Nam le, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know it can take time to discover all of the enhanced features of your device. We have provided a link to the complete manual as a great companion to your exploration. We have also provided a link to the Samsung Support Team if you have questions, or want to discuss any options that may be available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
No longer fits in my hand
on January 5, 2026
Posted by: Mrs Wilmot
I hate this phone. The Flip 7 is slightly bigger than my Flip 5, and you wouldn't think that would make a difference, but it does. It no longer fits comfortably in my hand, and I have already dropped it 3 times. I've owned it for a day, and my hand actually aches.
Response from Samsung USBy R&R Team, January 9, 2026
Hi there Mrs Wilmot, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. W know how important the comfortable feel of your device in your hand is to you every day. We have provided a link ot the Samsung Support Team to assist you with any potential options available to you for your device, including our 15 day return policy. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is cute and small.
on July 28, 2025
Posted by: Ladydelicious
[This review was collected as part of a promotion.] This is my third Galaxy Flip7, because the seam of the phone keep going out. Phones numbers do not store as they should. I will not recommend this phone to anyone.
Value
3
Response from Samsung USBy R&R, July 28, 2025
Hi Ladydelicious,
Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
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Thank you so much for sharing your feedback! We’re excited to hear your thoughts on the Galaxy Z Flip7, which was designed to make folding easier and more enjoyable. Your input truly helps us improve each new version. The Contacts app is there to support you in managing your contacts effortlessly, whether that’s creating custom lists, merging contacts, or sharing your profile. For more tips on managing your contacts, feel free to check out our online resource, “Manage your contacts with ease on your Galaxy phone and tablet,” linked below. Remember, Samsung’s limited 12-month warranty protects your device against manufacturing defects. If you want extra coverage, Samsung Care+ is available for eligible devices, giving you extended peace of mind. We’ve also partnered with uBreakiFix as an authorized repair service, just in case you need help with your phone. If there’s anything else you need, don’t hesitate to reach out to our friendly Samsung Support Team. We’re always here to help, and we appreciate your choice of Samsung!
Manage your contacts with ease on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10001943/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US