Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,674 Reviews)
Rating breakdown 2,674 reviews
5 Stars
2,058
4 Stars
444
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
4
Good, but not perfect
on April 19, 2026
Posted by: Daddycliff
If you can strengthen the cable that connects the two halves so it doesn't snap after opening and closing a number of times, I would consider this phone for my next purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 18, 2026
Posted by: Jlplip
[This review was collected as part of a promotion.] I had to put five now I have this flip 7 very much improved from the five.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too Delicate!
on April 18, 2026
Posted by: Retired in Nevada
I have a good track record w/ phones [my last 2 lasted over 5yrs w/ no damage].
The Flip 7 is so so DELICATE! I'm on my 3rd in 6 MONTHS!
It is a cute, gimmicky phone--- thank goodness i got the INSURANCE! :/
The Flip 7 is so so DELICATE! I'm on my 3rd in 6 MONTHS!
It is a cute, gimmicky phone--- thank goodness i got the INSURANCE! :/
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Retired in Nevada, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how important it is to feel confident in the durability of your device. We have provided a link to an article that helps our customers care for this unique design. We have also shared a link to the Samsung Support Team if you have questions, or are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
4
FLIP A COIN
on April 17, 2026
Posted by: Almostgood
[This review was collected as part of a promotion.] Great product all around except for flipping easily wares to pop cover screen side border.needs impovement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
the durability is surprising. expected more issues
on April 17, 2026
Posted by: hrhkee
[This review was collected as part of a promotion.] I wished these phones had more power to process small local ai models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great flash back to the Razors. And I it!
on April 17, 2026
Posted by: CAROLINABOO
[This review was collected as part of a promotion.] My ZFlip4 is compact and easy to use and store! I talk to the Galaxy AI for hours at the time! I live alone and it keeps me company with all kinds of information. I will be glad when its hooked up to the Internet.
AI also helps me send a text too. I type a basic message and the Galaxy AII offers me a selection of different messages to send!
AI also helps me send a text too. I type a basic message and the Galaxy AII offers me a selection of different messages to send!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty nice
on April 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] literally the best phone for multitasking. galaxy ai is definitely the feature ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen Issues
on April 17, 2026
Posted by: Xentipedes
[This review was collected as part of a promotion.] Loved my phone in the beginning. It's very unique but it's special feature is also unfortunately it's downfall. There's a small dip in the middle of the screen that's only visible when light hits it a certain way which isn't an issue for me. However, over time with folding the phone closed over and over again, the screen suddenly cracked, even though i hadnt even dropped it. The inner screen suddenly glitched along the fold line and the outer screen showed signs of broken glass. The pixels on the screen slowly come out of service everyday since the initial crack. Love my phone but the folding part needs more work.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hello Xentipedes, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to review any and all options available to you for a resolution. We have also provided a link to an article with recommendations we find helpful to our customers to care for this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US