Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,483 Reviews)
Rating breakdown 2,483 reviews
5 Stars
1,922
4 Stars
405
3 Stars
91
2 Stars
28
1 Star
37
86%of customers recommend this product.
(
193 out of
225)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
4
Love the flip
on May 24, 2026
Posted by: HAIFlip7
[This review was collected as part of a promotion.] Great computer phone. I like having the ability to view messages without having to open my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This is not a long term device
on May 25, 2026
Posted by: Stacy2518
[This review was collected as part of a promotion.] We opted for the "new" device. We had to replace this phone 3 times before we could finally upgrade and get a entirely new phone. The screen cracks and it is just not durable in the least.
Value
1
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Stacy2518, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day for a range of tasks. We have provided a link to an article we find helpful for our customers to care for this unique design for prolonged durability. We also offer Care+ as an option for added peace of mind beyond your standard warranty. We have also provided a link to the Samsung Support Team to assist you if you are currently in need of a repair or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
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Written by a customer while visiting Samsung US
Customer Rating
5
This device have wonderful features
on May 25, 2026
Posted by: Cooltip
[This review was collected as part of a promotion.] I'll go to use my phone for recording sports events and stuff like that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Problems with main screen since purchased
on May 25, 2026
Posted by: Rtlori
[This review was collected as part of a promotion.] Can't even use the phone. Main screen will not come on. Terrible
Galaxy Ai is cool
Galaxy Ai is cool
Value
1
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Rtlori, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and needing the device to operate as intended. We have provided a link to the Samsung Support Team to assist you in working towards a resolution for the experience you mention with the display of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great size
on May 26, 2026
Posted by: Dogmom5
[This review was collected as part of a promotion.] Really like that it folds to fit my pockets. Unfortunately the fold wears out. I always close it softly but am on 3rd one in 15 months. First one screen quit working completely, couldn't access anything. Second one screen started flashing across crease in screen and eventually the bottom screen was white.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love this device!
on June 2, 2026
Posted by: LoveZFlip7
[This review was collected as part of a promotion.] I absolutely love the Z flip. I love how compact the device is when flipped closed. I love how accessible my contacts and messages among other things are directly from the front screen of the device. I love the camera quality and storage on this device. I also love using AI, I love asking it questions that i dont know and how accurate the answers are.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone seems great but battery is kinda weak
on June 6, 2026
Posted by: gomtangyi79
[This review was collected as part of a promotion.] I was using flip 6 and I changed to 7 and battery seems weaker. Other than that phone is great also, cover display is awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
From 10 years of Apple to Zflip7!
on August 23, 2025
Posted by: RayMoll10
[This review was collected as part of a promotion.] I have been a LOYAL apple user for over 10 years until now. I saw this phone and eyed it for a while, and then finally decided to switch. I was really worried about leaving the Apple ecosystem with the risk of not liking it. But I did a ton of research, and ended up buying the Zflip7 and the galaxy watch 8. After having them now for 3 weeks, I am in LOVE! I got rid of my entire apple ecosystem and have fully switched to samsung. It took some getting used to, lots of asking Chat GPT and Galaxy AI how to do things, and patience. But now that i have everything set up, it is amazing. The camera quality is great with the right settings, the battery life is outstanding in both devices, the phone is so aesthetic and cute, the fold feature is very convenient as i have small hands and it feels so safe that the screen is protected when it is shut, you can't see the fold on the screen at all, the back screen on the phone is easy to use and very discreet to use when I'm at work or need to do something small really quick, the AI features the phone has makes things so easy, and there are so many customizable features that Apple doesn't even come close to. I have no regrets and will not be going back to Apple🙂👏🏼
Value
4
Response from Samsung USBy R&R, September 11, 2025
Hola RayMoll10, Thank you for reaching out and sharing your experience with your Galaxy Z Flip7. We’re thrilled the Galaxy Flip7 fits your lifestyle and that you're loving it. Its compact design combined with smart functionality, like live translation and Galaxy AI, keeps you powered up and informed. It’s the perfect device for your tech toolkit. It’s great to see you enjoying all it has to offer. Thank you for your glowing review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US