Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,674 Reviews)
Rating breakdown 2,674 reviews
5 Stars
2,058
4 Stars
444
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Galaxy Flip 7 - this one's a charmer
on April 27, 2026
Posted by: Flipphonefan
[This review was collected as part of a promotion.] This is my fourth Galaxy Flip phone - as you can guess, I have alway liked them. But the 7 is, for me, a huge leap forward - the.mich more usable front screen, more robust hinge and the less noticeable crease add up to a very much improved user experience. Combine all that with the powerful Galaxy AI - and you've got.more than a phone, you have a full-fledged oersonal assistant in the palm of your hands. I've had my Flip 7 since release day, and is still in pristine condition - the new hinge still feels like when it was new, as compared to previous models that tneded to get a bit 'loose' with time. The front now has a lot more utility than before and I find myself opening the phone less and less - saving me time, battery life and wear and tear. I am learning more and more about how to use the AI features - so far they have been time saving, and I'm sure with more use I'll find more ways to utilize their power better.
Great phone - I wonder what the Flip 8 will bring.
Great phone - I wonder what the Flip 8 will bring.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy verygood
on April 27, 2026
Posted by: Jayd62
[This review was collected as part of a promotion.] Great phones and quality recommended love the service
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z Flip 7!!!
on April 27, 2026
Posted by: Sballmom
[This review was collected as part of a promotion.] I love my Z Flip 7!!! It is nice that it is compact, so it actually fits in your pocket. It has the capabilities of any other Samsung Galaxy phones with the bonus of being able to prop your phone up without having to have a case. The fold properties are awesome. Being able to take pics in the half folded position makes it so much easier. And if you need to use the camera as a mirror it is awesome! The Galaxy AI is fun to use especially if you want to remove someone or something from pictures! Overall, it is a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Main Screen Has big issues.
on April 27, 2026
Posted by: 4everyoung
[This review was collected as part of a promotion.] I use this device for personal use. I have had 2 phones since it's release. The bottom half of the screen goes black. I'm in the process if getting my third Z flip 7.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there 4everyoung, thank you for your feedback on your Samsung Galaxy Z Flip7. We know how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with measures we recommend to care for this unique device, and also to the Samsung Support Team if you are in need of repair to your device currently. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Slow and bad reception.
on April 27, 2026
Posted by: Harleyguy79
[This review was collected as part of a promotion.] I have problems with lagging real bad. It also does not pick up service or wifi very well at all. Other phones on same plan and networks pick up better. Very disappointed. Also it is very slick with out a case and ver very easy to drop. Galaxy AI is faster at pulling up a whole page or more of info than the phone is at pulling up Galaxy AI.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Harleyguy79, thank you for taking time out of your day to share your feedback on your Samsung Galaxy Z Flip7. We understand how important your device is to you for a range of daily tasks every day. We have provided links to resources to help you maximize the speed, and troubleshoot the connection to your Wi-Fi and carrier. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features
on April 27, 2026
Posted by: Fredgman
[This review was collected as part of a promotion.] It's a good device, I like all the features. It has everything I need out of a phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Cool with compromises
on April 27, 2026
Posted by: Ddub4256
[This review was collected as part of a promotion.] I love the uniqueness of this phone. However there are some trade-offs. It's hard to find a good case. Also it's bulky in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great Phone.
on April 27, 2026
Posted by: Rocky78
[This review was collected as part of a promotion.] The Samsung Flip 7 really stands out because of how practical the flip design is in everyday use. Being able to fold the phone in half makes it incredibly easy to fit into pockets, even smaller ones where a traditional smartphone would feel bulky or stick out. It’s one of those features you don’t realize you need until you start using it.
At the same time, flipping it open gives you quick, satisfying access to a full-sized screen. It feels intentional, almost like opening the phone signals you’re ready to use it, instead of constantly having a large screen exposed. That added layer of protection and portability is a big plus.
Overall, the flip functionality isn’t just a gimmick, it genuinely improves convenience, portability, and how the phone fits into daily life.
Value
4
Written by a customer while visiting Samsung US