Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,673 Reviews)
Rating breakdown 2,673 reviews
5 Stars
2,057
4 Stars
444
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
1
Very Delicate
on May 6, 2026
Posted by: Mthatch
[This review was collected as part of a promotion.] I waited forever to get this phone and I finally did but then I only had it for three weeks and I loved it the set up is great where the sensor is is perfect the Ai assistant was awesome . And then I dropped it from 2 ft and it landed on carpet (with a case on it ) and the screen went black at the bend joint and spread now I have an 1100 paperweight I still have to pay on . And it is hard to find cases however I paid 65 for the case and it was supposed to protect the phone and that sucks also so.
Value
1
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Mthatch, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how distressing it is when your device is not operating as intended. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this experience at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is very nicely done. I love it.
on May 5, 2026
Posted by: Perfectcell
[This review was collected as part of a promotion.] I love a lot of the features on this device. It is very stylish and very portable. I can enjoy it for a good amount of time.
Value
5
Written by a customer while visiting Samsung US
Posted by: Real tester
from NC
Expertise:Expert
Verified Purchase:Yes
Great idea but cannot handle any kind of load without over heating and causing charge issues. Bad idea not to go with premium chip knowing there wasn't any room for a vapor chamber!!!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
3
Response from Samsung USBy R&R Team, May 5, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have shared links to troubleshooting guides to help you maintain the optimal temperature of your device, and adjust the refresh rate for faster loading speeds. We have also provided a linkt o the Samsung Support Team to offer additional assistance if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 3, 2026
Posted by: Shop4u
[This review was collected as part of a promotion.] The ai has help me alot with work since I travel alot. The flip style is my favorite since it fits into my back pocket or a clutch when I dress up. I love the screen when I read and I read constantly whether for work or relaxation. The audio is great since I listen to music while I work or driving. The camera is wonderful for taking pictures love The motion picture the only draw back to that is it doesnt last for long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product's resolution quality is top notch.
on May 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Initially I requested the phone for work but after continued use I have to say that the phone is superb. So much so that I'm thinking of switching the flip 7 to my personal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Zflip7
on May 2, 2026
Posted by: EliopyPR
[This review was collected as part of a promotion.] I'm in love with the flip7. Had the Zflip 3, Zflip 5, Zflip 6 before, this is a entire new league. Outside screen is just next level also so small bezels just looks great. Also the software for the outside screen finally very good.
The inner screen now a bit wider, finally feels like a normal phone compared to noticeably more narrow Razr and ZFlip 6.
I'm using the outside screen most of the time. Like to watch videos on Youtube.
The inner screen now a bit wider, finally feels like a normal phone compared to noticeably more narrow Razr and ZFlip 6.
I'm using the outside screen most of the time. Like to watch videos on Youtube.
In conclussion, I'm so happy with the Zflip and I reccomend it 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is do sleek and convenient
on May 1, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] The Galaxy AI is so convenient. It is fast, accurate and good for everything I need to know about. I use mine for my small business. Galaxy AI helped from the ground up. I used it for my business plan, funding, advertising and marketing etc.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
There are so many different ways the fold is able to be used for and for me, it is really just quality of life. The cover screen is also super useful to access certain apps quicker or even for quick dialing people. I absolutely love the flip series and can't see myself ever going back!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US