Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,624 Reviews)
Open Ratings Snapshot
Rating breakdown 1,624 reviews
5 Stars
1,314
4 Stars
228
3 Stars
43
2 Stars
18
1 Star
21
85%of customers recommend this product. 
(
158 out of 185
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Perfect compact phone
on September 27, 2025
Posted by: tyandlaynesmom
[This review was collected as part of a promotion.] I love my new phone. Everyone trued to talk me out of it, but my mind was made up. I wanted something smaller than a traditional phone, and this is exactly what I wanted. The fold is seamless, the picture quality is superb, and the sound is crystal clear. I could not be happier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Garbage
on December 9, 2025
Posted by: Neverbuyingsamsungagain
Expertise:Expert
Do not buy this phone! The screen just stops working and a quick search will show you it’s a common problem. Less than one year old and still under warranty yet they claim (without evidence) that the phone must have been damaged. You can get it fixed for half the price of the phone until it stops working again in a year. Every Samsung product I’ve bought in the last decade is garbage and breaks much sooner than it should.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 10, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and how disappointing it can be when your device is not operating as intended or expected. We have provided a link to your warranty information for your reference, and to the Samsung Support Team if you would like to explore options and discuss your warranty further. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
PERFECT FLIP7
on July 30, 2025
Posted by: Gmoney66
[This review was collected as part of a promotion.] Just the feel of the phone in your hand and in your pocket, the ability to check and see whatever needs so quickly and not to mention the Amazing Galaxy AI phone just perfect..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Flip update
on August 2, 2025
Posted by: CleanEx
[This review was collected as part of a promotion.] Upgraded from the Flip5. Larger phone overall feels just right in hand now. Not as narrow. Front cover display has more functionality with full display. Dont have to open phone as much. Sending basic messages on cover do-able.
Glad Samsung pushed the limits this round.
Went with Mint color. Looks so techy with the silver.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Flip 7 worth it!
on August 2, 2025
Posted by: Mercusio
[This review was collected as part of a promotion.] I have owned every Z Flip except 6. I have heard that I was lucky to skip 6, and my initial feelings is that 7 fixed all those issues. Already I'm loving the keyboard. The extra space on the screen, although slight, I making a welcome difference. I say - buy it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall greate phone
on August 5, 2025
Posted by: Azubhai
[This review was collected as part of a promotion.] Something need work on it. Eg folding can't keep open my flip 65% and I can't scroll down my galary photos while I'm in small screen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Refinement at its best
on August 7, 2025
Posted by: Wizky911
[This review was collected as part of a promotion.] The Galaxy Z Flip 7 is the perfect example of innovation through refinement. After 7 years Samsung has reached peak a flip phone form. This is by far the best one yet and I'm very excited to see how they can push it even further in the future. Galaxy AI is here and it's full form it's amazing how Samsung keeps making the experience better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The cover screen is awesome!
on August 9, 2025
Posted by: Windz203
[This review was collected as part of a promotion.] The new cover screen is sufficient, considering I'm coming from the fold 3. And when you need more real state, just open it, very convenient! The Galaxy AI is also very good! I used the circle to search on my Fold 3, but now with the live function, it's even better! And the crease, it's so improved that you hardly noticed it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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