Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(1,624 Reviews)
Rating breakdown 1,624 reviews
5 Stars
1,314
4 Stars
228
3 Stars
43
2 Stars
18
1 Star
21
85%of customers recommend this product.
(
158 out of
185)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
2
My personal experience and review on flip 7 and ot
on November 3, 2025
Posted by: NOS123
[This review was collected as part of a promotion.] Based on what i have experienced this phone has a very fragile inner screen to the point wherever you are its very likley to get a dent or even break this phone.the hinge is very weak and has a high chance of getting dust and making this crackling noise even if its in your pockets i cant even wear jeans anymore because the hinges dust protection i would definitely recommend samsung to focus a bit more budget on the hinges for the future models. The phone itself is very easy to break and requires daily cleaning, i would not recommend giving this phone to a kid or someone who works trades. Also the cellular data is really trash, and others that have had this phone before around me said they broke this phone in the first month or so. My overall rating is a 6/10
Value
2
Response from Samsung USBy R&R Team, November 4, 2025
Hey NOS123, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and wanting the peace of mind that comes from knowing your phone is going to last the whole period of your usage. We have provided a link to an article that helps our customers transition from the standard form to this unique foldable. We have also shared links to the Customer Care+ Team if you are interested in exploring additional coverage for your peace of mind, and to the Samsung Support Team if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
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Written by a customer while visiting Samsung US
Customer Rating
5
A smaller phone with Galaxy AI is perfect.
on July 26, 2025
Posted by: KEWLRUFUS
[This review was collected as part of a promotion.] The new Z-Flip 7 has a sleek design and feel. The size is perfect and easier to carry. Galaxy AI is like having a personal assistant. The screen does not show any type of distortion when flipped and is crisp and clear. Kudos to the home screen easy to customize. The Z-flip 7 has great power with no hesitations. The size is perfect for work and play. The gaming resolution is sharp with a quick response. I am recommending this phone 200%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is an excellent phone, good camera, excellent b
on July 28, 2025
Posted by: Cubies25
[This review was collected as part of a promotion.] I have a Samsung Galaxy S24 Ultra and it is an excellent device for all games, watching movies, and taking excellent photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best
on July 29, 2025
Posted by: Bobbyg
from Vero Beach e
Expertise:Intermediate
Was replacing my S23 Ultra and thought this would be a good option.. Did my research, but mentioned the lagging the overheating and the slower download speeds that this phone has. Knew it would be a bit of a step down, but this is 3-4 steps down. I do like the folding feature and it fits my hand well, but that's not enough to overcome the lagging and overheating. Make sure you do a better job at researching than I did before you buy.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, July 31, 2025
Good day Bobbyg,
Your feedback is appreciated. The Galaxy Z Flip7’s streamlined design has been crafted with portability as a priority; however, we acknowledge that the upgrade from the S23 Ultra to this model possesses its own appeal. Both devices now exhibit impressive specifications and features. Each year, and with each successive generation, the Z Flip series undergoes significant evolution. The processor in the Z Flip7 is an enhancement over the S23 Ultra; although the chipset varies due to the design and functionality of the Z Flip series, it remains a formidable contender. Naturally, extensive usage may cause each device to feel warmer to the touch. This can be readily addressed by ensuring optimal battery performance. Kindly refer to the online guide on maintaining your device at a normal temperature; the link will be provided below. We value your time in providing a review. Thank you for choosing innovation with Samsung.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Your feedback is appreciated. The Galaxy Z Flip7’s streamlined design has been crafted with portability as a priority; however, we acknowledge that the upgrade from the S23 Ultra to this model possesses its own appeal. Both devices now exhibit impressive specifications and features. Each year, and with each successive generation, the Z Flip series undergoes significant evolution. The processor in the Z Flip7 is an enhancement over the S23 Ultra; although the chipset varies due to the design and functionality of the Z Flip series, it remains a formidable contender. Naturally, extensive usage may cause each device to feel warmer to the touch. This can be readily addressed by ensuring optimal battery performance. Kindly refer to the online guide on maintaining your device at a normal temperature; the link will be provided below. We value your time in providing a review. Thank you for choosing innovation with Samsung.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
It's good but...
on August 8, 2025
Posted by: Player2
from Philadelphia
Expertise:Expert
Great phone bur the issue is that it doesn't bring a charging base. So I can't even use that fast charging feature. Takes about 2 hours to charge my phone from 40% to 100% other than that, it's great phone.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reviewing this item was very Fun to see what u can
on August 9, 2025
Posted by: Arodg59
[This review was collected as part of a promotion.] The quality of the phone is very nice.
The video quality is not really blurry, but more like esthetic, but the phone overall is really good to just have on the go. It's very easy to get to where you want to use the phone all around
Phone is pretty easy to use.
It took me a while to figure out
The Google thing, but it's good, really good. I love reviewing things like this.
So this phone I say, has more pros than cons, because it is very accessible. It's for daily needs.
And it's really easy to get around
The video quality is not really blurry, but more like esthetic, but the phone overall is really good to just have on the go. It's very easy to get to where you want to use the phone all around
Phone is pretty easy to use.
It took me a while to figure out
The Google thing, but it's good, really good. I love reviewing things like this.
So this phone I say, has more pros than cons, because it is very accessible. It's for daily needs.
And it's really easy to get around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim but durable!
on August 15, 2025
Posted by: FantasyofFinal
[This review was collected as part of a promotion.] Overall a great running phone, perfect for the gacha games that I play. Very smooth framerate, the battery doesn't get hot after prolonged play.
In other functions it works how I want it to, with the Galaxy AI not being too intrusive aside from asking about setup!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Flip Ever
on August 25, 2025
Posted by: ceta
from Florida
Expertise:Expert
Samsung finally got it right. This is my fourth flip and by far the best. The improved cover screen is much better but still needs work. You have to use Good Luck to access all apps. But the increase in size is way better the flip 6. Also when you open the flip if feels like a real phone for first time. The inside screen is bigger and new OS is great. Still needs faster wireless charging and camera still needs work. Can't access some apps on cover screen because of camera bump outs. Speakers are good and the silicon case with ring is the best. The crease in main screen is better but still needs work. The overall feel of phone is much improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, September 3, 2025
Bonjour ceta, We’re really happy to see that you appreciate how the Galaxy Z Flip7 seamlessly blends performance with stylish design. It's such a compact powerhouse, perfect for your busy, on-the-go lifestyle. Thank you so much for your continued support and loyalty across all our foldable devices. It’s wonderful to hear that you're enjoying the bigger screen and the upgraded operating system, and we genuinely value your feedback on areas we can continue to improve. We're delighted that you're generally very happy with your Galaxy Z Flip7. Your kind words mean a lot to us, and we're grateful to be your preferred choice. Thanks again for sharing your thoughts! -Ty
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Written by a customer while visiting Samsung US