Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,098 Reviews)
Open Ratings Snapshot
Rating breakdown 2,098 reviews
5 Stars
1,654
4 Stars
325
3 Stars
70
2 Stars
21
1 Star
28
87%of customers recommend this product. 
(
185 out of 213
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
My favorite
on January 9, 2026
Posted by: Tony VanDiver
from Chicago
Expertise:Expert
Verified Purchase:Yes
The Galaxy Flip 7 is my favorite phone I've had so far. It folds up nice and does not take up space in my pocket. I also love the Samsung DeX feature aw well. Samsung did not disappoint with this phone 💯💯💪🏾💪🏾
Response from Samsung USBy R&R TeamFebruary 4, 2026
Hi there Tony VanDiver, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are ecstatic to hear how much you are loving the compact design and amazing features of your new device. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs better sound
on January 17, 2026
Posted by: Vlsutton
from GEORGIA
Verified Purchase:Yes
Always had samsung phones! A bit disappointed with this one because when you have to hold your phone and talk thru it it is not very loud at all. Always have to excuse myself and go find a completely quite space to hear. I have great hearing but this phone lacks good speaker volumes
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJanuary 30, 2026
Hey Vlsutton, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you, and needing the audio to be clear and able to heard with ease. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty good phone so far.
on February 6, 2026
Posted by: Anonymous
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I've only had the phone for about 1 month so far. Love the size of the phone and its compactness. Wish that there were more options available on the front screen when flipped closed. Still learning things, but so far so good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 10, 2026
Hey R Norris, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the hardware design and usage of your device. We have provided a link to the full manual for your device to help you discover all the ways you can use the front display, as well as best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Obsessed with this phone and its features!!!!!!!!!
on March 12, 2026
Posted by: LoverGirl
[This review was collected as part of a promotion.] I'm literally obsessed with my phone. Colour is beautiful, the flip is aesthetically pleasing, and overall, the Galaxy AI features are the best. So helpful and innovative. Can't wait for the privacy screen feature. Samsung is way ahead of the game.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the perfect phone
on March 13, 2026
Posted by: lgbeartq
[This review was collected as part of a promotion.] this is the perfect phone. amazing for gaming, recording concerts, selfies, anything you can think of. galaxy Ai is a great addition and turns my device into the perfect accessory to life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"Flippin" fantastic!
on March 13, 2026
Posted by: Alo616
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Flip 7 and it has quickly become one of my favorite phones. The folding design is not only stylish but also super practical. It easily fits in my pocket or bag, and when I open it, I still get the full smartphone experience with a bright, smooth screen.
One of my favorite features is Galaxy AI. It’s honestly amazing how much it helps throughout the day. I use it to help summarize messages, draft quick replies, organize notes, and even improve photos. It saves time and makes everyday tasks easier.
In my daily life, I use the phone constantly for messaging, emails, photos, and staying connected with family and friends. The camera quality is great, and I love that I can partially fold the phone to take hands-free pictures or videos, which is perfect for quick family moments.
The cover screen is another feature I use all the time. I can check notifications, control music, and take quick selfies without even opening the phone, which is really convenient when I’m on the go.
Overall, the Galaxy Flip 7 combines innovation, style, and real everyday usefulness. Between the unique foldable design, strong performance, and the incredibly helpful Galaxy AI features, it’s a phone that truly makes daily life easier and more fun to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy z zipp 7
on March 19, 2026
Posted by: Thomas
[This review was collected as part of a promotion.] Galaxy a one is a good product its affordable and reliable to use
Thanks you for your help and easy-to-use phone system I would very much recommend this product to friends and family members to get this product there is no other like it's kind.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool features like being a flip phone
on March 21, 2026
Posted by: Kandicerose
[This review was collected as part of a promotion.] Cool features like being a flip phone and all, but the more yiu flip it the more it seems less trustworthy. Like the screen stopped working quickly because of a tiny price of something magnetized to it and it being flipped shut. And the battery was junk also.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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