Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,677 Reviews)
Rating breakdown 2,677 reviews
5 Stars
2,060
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
2
This product looks fragile
on August 23, 2025
Posted by: Znkho01
[This review was collected as part of a promotion.] I like the concept of a flip phone.
Unfortunately it doesn't work well on the smartphones.
It looks to be very fragile
We can't get sturdy cases for these phones too to protect them from fall/drop damage.
Unfortunately it doesn't work well on the smartphones.
It looks to be very fragile
We can't get sturdy cases for these phones too to protect them from fall/drop damage.
Value
2
Response from Samsung USBy R&R, August 27, 2025
Hey there Znkho01
We appreciate your thoughts on the Galaxy Z Flip7. You mentioned concerns about durability and protection. The Flip series features advanced hinge technology and a slim profile, making it both sleek and practical. Many users enjoy pairing their Flip devices with accessories tailored to enhance daily use while keeping a light, stylish look. Your comments highlight the unique concept of the Z Flip series, which combines compact convenience with a bold new way to experience a smartphone. You can learn more about the durability improvements in the Z Flip7 by checking out the article linked below. Thank you for sharing your thoughts. We appreciate you choosing Samsung.
Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
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We appreciate your thoughts on the Galaxy Z Flip7. You mentioned concerns about durability and protection. The Flip series features advanced hinge technology and a slim profile, making it both sleek and practical. Many users enjoy pairing their Flip devices with accessories tailored to enhance daily use while keeping a light, stylish look. Your comments highlight the unique concept of the Z Flip series, which combines compact convenience with a bold new way to experience a smartphone. You can learn more about the durability improvements in the Z Flip7 by checking out the article linked below. Thank you for sharing your thoughts. We appreciate you choosing Samsung.
Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new Z7
on August 23, 2025
Posted by: Mainscreen
[This review was collected as part of a promotion.] As someone who has been on the foldable journey for a while, most recently with my trusted Z Fold 5, I can say with complete confidence that the new Z7 is not just an upgrade; it's the fulfillment of a promise. To put it simply, I'm in love with this phone, and it has fundamentally changed how I enjoy movies and videos on the go.
The most dramatic improvement, and the one that media lovers will appreciate most, is the main display. Samsung has finally conquered the crease. On my Z5, the crease was something you learned to ignore—a slight distortion you trained your eyes to look past. On the Z7, it’s something you actively have to search for. Under most lighting and viewing angles, it is functionally invisible, creating a truly seamless, uninterrupted canvas.
This flawless canvas is backed by breathtaking image quality. The vibrancy and color accuracy are a clear generational leap. The blacks are deeper, the highlights in HDR content pop with an intensity the Z5 couldn't touch, and the overall picture feels richer and more true to life. It’s a 100 times better experience, and that’s not an exaggeration
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Flip 7 is AMAZING!
on August 23, 2025
Posted by: SamsungisFLIPinAwesome
[This review was collected as part of a promotion.] This Galaxy Z Flip 7 with Galaxy AI is phenomenal!! It is easily customizable and the cover screen is user friendly to utilize and helpful in so many ways. I like how Galaxy AI will recognize your palm or fingers when using the 50MP rear camera, and start a three second timer to capture your perfect photo hands-free! This is the best switch I have made coming from a former user of Samsung competitor brand.
The Flip screen is durable and does not fold upon vertical mode usage and only when applying the correct pressure intended to close it. It leaves no creases!!
One potential downside I've noticed is that the battery drains a bit faster than normal, however the phone will recognize the amount of times I utilize the battery and optimize it for better performance and longer lasting!!
The Flip screen is durable and does not fold upon vertical mode usage and only when applying the correct pressure intended to close it. It leaves no creases!!
One potential downside I've noticed is that the battery drains a bit faster than normal, however the phone will recognize the amount of times I utilize the battery and optimize it for better performance and longer lasting!!
Value
4
Response from Samsung USBy R&R, September 4, 2025
Hey there, Thank you for reaching out and sharing your glowing review of your Galaxy Z Flip7. We love hearing that you are getting the most out of Galaxy AI; it truly enhances your device. Thanks for highlighting the improvements. Battery life and battery adaptivity were priorities for us this round! Thank you for your feedback, and thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Major upgrade from Flip 6 to Flip 7!
on August 23, 2025
Posted by: TechyGio818
[This review was collected as part of a promotion.] I had the Galaxy Z flip 6 for a whole year. While I enjoyed having it there is things I didn't like and hoped they would be fixed on the Flip 7.
The cover screen and inner screen are larger by a decent amount and the cover screen is now much brighter. I use my cover screen way more now than I did on the 6. Also the screen protector is so much better and less scratches. I must of replaced it 3 times on my last device.
Battery life was another con on the Flip 6. On the Flip 7 it just last alot longer even though it's only a 300 mah difference. It will pretty much last me almost all day.
Cameras are exactly the same. Decent but not great. The body of the phone is much thinner which is nice. Speaker sounds about the same. Still don't know why Samsung doesn't make all apps work by default but luckily Good Lock is easy to set up.
Overall I absolutely love the Galaxy Z Flip 7 so much. Love having a small phone in my pocket. Taking selfies with the cover screen. Recording on flex mode is great. No need for a tripod. Very happy I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 7 526 Gb
on August 23, 2025
Posted by: IPhoneandSamsunguser
[This review was collected as part of a promotion.] I'm enjoying my new z flip 7. I decided to keep my iPhone and pick this phone up to have a best of both worlds experience. I enjoy the freedom of customizations and apps. The build quality and screen quality is excellent, being able to flip it open and closed is also a plus. Having the ability to have a conversation with Gemini is an interesting experience, compared to Siri.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this slim, gorgeous flip phone
on August 22, 2025
Posted by: AKChicago
[This review was collected as part of a promotion.] Love this phone, the UI, and reliability! Galaxy AI is making my life easier everyday. I use this phone to stay connected to family and friends. Loved it so much, convinced my mom to buy one too!
Very user friendly, powerful and beautiful! I bought the red and it's a soft matte red.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Grest Fit
on August 22, 2025
Posted by: FastFred
[This review was collected as part of a promotion.] It's not only a great fit in my pocket doesn't fall out. But it also has many features that I like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally...Something Exciting
on August 22, 2025
Posted by: AlikaKualii
[This review was collected as part of a promotion.] In a world full of slabs and bricks and concrete, the Z Flip 7 is here to show something the phone scene might be heading in to. Actually, it's where the phone scene SHOULD head to. And this is exactly why I "Flipped" over the fence from the competitor's side of the lawn.
With that said, my experience has been nothing but exceptional throughout the month that I am on the Android side of things.
Value
5
Written by a customer while visiting Samsung US