Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,097 Reviews)
Rating breakdown 2,097 reviews
5 Stars
1,654
4 Stars
324
3 Stars
70
2 Stars
21
1 Star
28
87%of customers recommend this product.
(
185 out of
213)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
1
Love the size hate the quality
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I am doing this through Galaxy AI!!
This is my fourth flip phone I had I love them for the first few weeks then they all get a black sound right at the fold then a week after that I can't use my screen at all because of my insurance I can only get another flip phone and not another Style I love how I don't have to open the phone I can use most features on the front screen the main issue I have is after 4 flip phones having the same type of problem it really sucks
Value
1
Response from Samsung USBy R&R Team, April 15, 2026
Hey Crystallee123, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how frustrating it can be when your device is not providing the experience with the display you are expecting. We have provided a link to an article to help protect this unique design. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on April 13, 2026
Posted by: illiterate
[This review was collected as part of a promotion.] By far my favorite phone I've had so far! Also excellent repairing service for it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence!
on April 13, 2026
Posted by: Universalyankee
[This review was collected as part of a promotion.] Galaxy has come a long way with features A.I. and cams. This flip 7 is amazing. The quality and durability are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The real flip phone
on April 13, 2026
Posted by: AdriaBrn19
[This review was collected as part of a promotion.] I used previously the flip 3, but with this upgrade I feel in another level.
The screen on the cover is a real relief in everyday life, I don't have to open my phone to answer a message or skip a song.
The Galaxy AI made my life much easier, I can search for any makeup or skincare in the screen and I know where I can buy that products, even when I'm traveling I can communicate with the people with the translator.
Definitely the best purchase in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung flip 7
on April 13, 2026
Posted by: Bealikessamsung
[This review was collected as part of a promotion.] I've had model 5 , 6 and now the seven I love the companc features since I have a bad hand and have broken others models , but this one is great fits in the palm of your hand and the advanced features are great!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It FlIp the game ! FOLD OUT ON all yall thrice
on April 13, 2026
Posted by: EverydayArchitect
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily for both work and family life, and it’s honestly been a big upgrade. The performance is smooth whether I’m multitasking, streaming, or handling work-related tasks.
What stands out the most is Galaxy AI. It actually feels useful, not just a gimmick. From helping summarize information quickly to improving how I communicate and stay organized, it saves me time in ways I didn’t expect.
I also use it a lot for media—watching shows, keeping up with news, and even light gaming—and everything runs seamlessly. The display quality and battery life make a real difference, especially on busy days.
As a father and someone constantly balancing responsibilities, having a device that just works without slowing me down is huge. Samsung really delivered something practical and reliable here.
What stands out the most is Galaxy AI. It actually feels useful, not just a gimmick. From helping summarize information quickly to improving how I communicate and stay organized, it saves me time in ways I didn’t expect.
I also use it a lot for media—watching shows, keeping up with news, and even light gaming—and everything runs seamlessly. The display quality and battery life make a real difference, especially on busy days.
As a father and someone constantly balancing responsibilities, having a device that just works without slowing me down is huge. Samsung really delivered something practical and reliable here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 13, 2026
Posted by: Shoptobuy
[This review was collected as part of a promotion.] I love this phone great product keep up the great work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen is crap
on April 13, 2026
Posted by: Bunny12
[This review was collected as part of a promotion.] Flip 6 screen was horrible and so is the 7 now. The 5 had a bullet proof phone and screen. I never had a screen protector on my flip 5. Not one issue. I didn't put it on the 6. Had to replace the screen in 6mths time. And that one didn't even last that long. The 7 same issue. Just didn't get too damaged but enough it looks like crap. I put screen protector on it....come on please go back to the other build.
Value
4
Written by a customer while visiting Samsung US