Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,641 Reviews)
Open Ratings Snapshot
Rating breakdown 1,641 reviews
5 Stars
1,323
4 Stars
233
3 Stars
46
2 Stars
18
1 Star
21
86%of customers recommend this product. 
(
167 out of 194
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
You can't beat a Flip Phone Smart Phone
on December 29, 2025
Posted by: John C
Verified Purchase:Yes
I have been buying the Samsung Galaxy Z Flip smart phones every year to get the newest version. I love that I can close it and it fits comfortably in my pocket instead of being bulky. Every new version has a longer lasting battery, increased speed, improved camera, better hinge, etcI highly recommend the Galaxy Z Flip 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 30, 2025
Hi John C, we appreciate your feedback on your Ssamsung Galaxy Z Flip7. We are ecstatic to hear that you are pleased with the design and usage of your new device. We have shared a link to the complete manual for your device to help you with the new features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a fantastic form factor
on December 31, 2025
Posted by: Evan L
from Spring, TX
Expertise:Intermediate
Verified Purchase:Yes
The build quality is a lot better than expected, it's durable, small, and beautiful looking.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 25, 2026
Hi Evan L, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the design of this device as well as the durability and size. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fun!
on January 2, 2026
Posted by: Shizuka
from Hawaii
Expertise:Expert
Verified Purchase:Yes
This phone brings me back to the pre-smartphone era where every new phone I got actually felt fun! The large cover screen in combination with Good Lock means there are days I don't even need to open my phone at all. The inner screen does still have a noticeable indentation once you've used it for a few days -- I thought it would really bother me but I just forget about it after using it for a minute or so. I've had it for about a month and the hinge feels good and doesn't make any sounds. I do worry about the longevity with so many moving pieces and delicate inner screen, but it's hard to imagine ever going back to a slab phone after this.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 12, 2026
Hi there Shizuka, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy toh ear that you are enjoying the design and usage of your new device. We have provided a link to an article to help you with the peace of mind you are seeking for the durability of your device. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and cool!
on January 5, 2026
Posted by: Paul Y
from Moreno Valley, CA
Expertise:Intermediate
Verified Purchase:Yes
Nice sleek foldable phone. Great price for newer tech!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 3, 2026
Hi there Paul Y, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are so pleased to hear that you are happy with the design of your device, and that you are finding it sleek. We have provided links to resources to assist you with all of the enhanced capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z flip
on January 11, 2026
Posted by: Nancal7626
from Charleston, SC
Expertise:Intermediate
Verified Purchase:Yes
Im loving my new phone. I just have to get use to it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey Nancal7626, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how much you are loving your new device. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you with your exploration and adjustment to your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite
on January 9, 2026
Posted by: Tony VanDiver
from Chicago
Expertise:Expert
Verified Purchase:Yes
The Galaxy Flip 7 is my favorite phone I've had so far. It folds up nice and does not take up space in my pocket. I also love the Samsung DeX feature aw well. Samsung did not disappoint with this phone 💯💯💪🏾💪🏾
Response from Samsung USBy R&R Team, February 4, 2026
Hi there Tony VanDiver, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are ecstatic to hear how much you are loving the compact design and amazing features of your new device. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs better sound
on January 17, 2026
Posted by: Vlsutton
from GEORGIA
Verified Purchase:Yes
Always had samsung phones! A bit disappointed with this one because when you have to hold your phone and talk thru it it is not very loud at all. Always have to excuse myself and go find a completely quite space to hear. I have great hearing but this phone lacks good speaker volumes
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 30, 2026
Hey Vlsutton, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you, and needing the audio to be clear and able to heard with ease. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty good phone so far.
on February 6, 2026
Posted by: Anonymous
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I've only had the phone for about 1 month so far. Love the size of the phone and its compactness. Wish that there were more options available on the front screen when flipped closed. Still learning things, but so far so good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 10, 2026
Hey R Norris, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the hardware design and usage of your device. We have provided a link to the full manual for your device to help you discover all the ways you can use the front display, as well as best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 193-200 of 1641 results 
<< 1 ... 23 24 25 26 27 ... 206 >>