Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,620 Reviews)
Open Ratings Snapshot
Rating breakdown 1,620 reviews
5 Stars
1,314
4 Stars
227
3 Stars
42
2 Stars
18
1 Star
19
86%of customers recommend this product. 
(
157 out of 183
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
It's a fantastic form factor
on December 31, 2025
Posted by: Evan L
from Spring, TX
Expertise:Intermediate
Verified Purchase:Yes
The build quality is a lot better than expected, it's durable, small, and beautiful looking.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fun!
on January 2, 2026
Posted by: Shizuka
from Hawaii
Expertise:Expert
Verified Purchase:Yes
This phone brings me back to the pre-smartphone era where every new phone I got actually felt fun! The large cover screen in combination with Good Lock means there are days I don't even need to open my phone at all. The inner screen does still have a noticeable indentation once you've used it for a few days -- I thought it would really bother me but I just forget about it after using it for a minute or so. I've had it for about a month and the hinge feels good and doesn't make any sounds. I do worry about the longevity with so many moving pieces and delicate inner screen, but it's hard to imagine ever going back to a slab phone after this.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved It
on January 4, 2026
Posted by: Manoj V
Verified Purchase:Yes
I bought it for my wife; she loves Z Flip. She does not want any other model. Perfect for her.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z flip
on January 11, 2026
Posted by: Nancal7626
from Charleston, SC
Expertise:Intermediate
Verified Purchase:Yes
Im loving my new phone. I just have to get use to it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 9, 2026
Hey Nancal7626, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear how much you are loving your new device. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you with your exploration and adjustment to your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite
on January 9, 2026
Posted by: Tony VanDiver
from Chicago
Expertise:Expert
Verified Purchase:Yes
The Galaxy Flip 7 is my favorite phone I've had so far. It folds up nice and does not take up space in my pocket. I also love the Samsung DeX feature aw well. Samsung did not disappoint with this phone 💯💯💪🏾💪🏾
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 27, 2025
Posted by: Shawn247
[This review was collected as part of a promotion.] Great phone with Great AI features. Fast with a refreshing rate of 120.Bright screen with a Great pics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung ZFlip 7
on July 29, 2025
Posted by: Dragonslayer
[This review was collected as part of a promotion.] I love the updated features of the larger front cover screen as well as the inner and lighter side. The smooth functionality of the software and added features. I truly admire the portability of the folding phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major screen improvement
on July 29, 2025
Posted by: Flipfan
[This review was collected as part of a promotion.] The main screen's crease is now very hard to notice, barely perceptible when unfolded. My finger used to dip into the crease when scrolling down but not anymore. The Galaxy AI features have also gotten better, I like the wallpaper suggestions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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