Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(1,620 Reviews)
Rating breakdown 1,620 reviews
5 Stars
1,314
4 Stars
227
3 Stars
42
2 Stars
18
1 Star
19
86%of customers recommend this product.
(
157 out of
183)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
2
Two small dent on the main screen
on December 6, 2025
Posted by: Nickname9191
[This review was collected as part of a promotion.] Less than a week from purchasing the phone, there appears to be two small dents in the main screen. I am not sure if it is a bubble in the screen film or a dent. The dent is noticeable.
Value
2
Response from Samsung USBy R&R Team, December 10, 2025
Hi there Nickname9191, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We know how valuable your phone is to you every day, and needing the uninterrupted usage of your display. We have provided links to the Samsung Support Team and your warranty information to assist you in reviewing all options available and working towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jonesborough, TN
Expertise:Intermediate
Verified Purchase:Yes
This is my second Samsung Galaxy Z Flip phone. I had the Z Flip4 for several years and just upgraded to the Z Flip7. I love the new, bigger front screen and have always loved the compactness of the phone. It fits easily into any of my pockets and feels less fragile than a typical non-folding phone. I'm very happy with this purchase and with the trade-in credit I received for my former Z Flip 4!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 17, 2025
Hello LynnRL, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding it to be a great upgrade from your previous device. We have shared a link to the complete manual for your device to help you with additional capabilities on your device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: KD Mo
from Anderson SC
Expertise:Intermediate
Verified Purchase:Yes
I purchased the red one and love it. It is a great phone with excellent features. The small size makes it worth it. I can carry it anywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Magda
from Sacramento
Expertise:Intermediate
Verified Purchase:Yes
This phone is pure main-character energy. The moment I flipped it shut for the first time, I knew my old phone could never compare. The design? Iconic. The flip? Satisfying in a way that feels almost cinematic. Every time I open it, it feels like I’m revealing a secret.
It’s sleek, powerful, and somehow manages to be both futuristic and nostalgic at the same time. The screen is gorgeous, the performance is smooth, and don’t even get me started on how fun it is to use. This phone doesn’t just sit in my pocket—it makes a statement.
I am genuinely obsessed. The Samsung Z Flip has raised my standards, ruined all other phones for me, and I regret nothing. 10/10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alan
Verified Purchase:Yes
Very easy to store in your pocket. The front screen is very helpful. I can change my music, answer phones calls, test messages, read notifications without opening my phone. Very fun to open and close the phone. Battery last way longer than expected.
Written by a customer while visiting Samsung US
Posted by: Dani B
Verified Purchase:Yes
good product, unlocked, no problems to get it up and running
Written by a customer while visiting Samsung US
Posted by: Shel
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
Don't get me wrong, I love this phone with all the new features like the bigger cover screen and the less noticeable crease on main screen. The main reason for a 4 star rating is after having it for less than 6 months. There's a crunching noise when opening and closing the phone. I've never had that problem with my z flip 5. I take great care of my phone and can't believe it's making noise already. I hope it doesn't lead to more problems down the line.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: John C
Verified Purchase:Yes
I have been buying the Samsung Galaxy Z Flip smart phones every year to get the newest version. I love that I can close it and it fits comfortably in my pocket instead of being bulky. Every new version has a longer lasting battery, increased speed, improved camera, better hinge, etcI highly recommend the Galaxy Z Flip 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 30, 2025
Hi John C, we appreciate your feedback on your Ssamsung Galaxy Z Flip7. We are ecstatic to hear that you are pleased with the design and usage of your new device. We have shared a link to the complete manual for your device to help you with the new features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US