Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,098 Reviews)
Open Ratings Snapshot
Rating breakdown 2,098 reviews
5 Stars
1,654
4 Stars
325
3 Stars
70
2 Stars
21
1 Star
28
87%of customers recommend this product. 
(
185 out of 213
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
3 out of 5
3
The hinged middle seems fragile
on March 24, 2026
Posted by: Juleen
[This review was collected as part of a promotion.] School and work device usage to calender and alarms.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 25, 2026
Hello Juleen, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are able to take care of your school and work needs with your device, and keeping up with your calendar and being on time during the day. We have provided a link to an article to help you ensure the durability of your device for prolonged usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 25, 2026
Posted by: LovemyFlip7
[This review was collected as part of a promotion.] I use my Samsung Flip 7 for calling, texting, and communicating with family and friends - and they all work great. I also create images and PDF using AI. I don't go without my phone, I use it with tap pay where it is allowed. I am a Samsung fan and I did try the Motor Razr 2025 because the Flip 7 was out of stock and guess what...it just wasn't for me. So glad my phone company finally got the Flip 7 back in stock.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new flip 7
on March 26, 2026
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great phone. We upgrade every other year. We've had flip phone since beginning. We wish price was better or trade in was better and older phones were accepted.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!! Old school feel
on March 26, 2026
Posted by: Morelkme
[This review was collected as part of a promotion.] As we age so does a desire to have a phone that's easy, sleek, comforting but looks and use is modern. I have found my forever phone. The added bonus allows me to fold it in half and it slides perfectly into my pocket or purse. The cover is difficult to find so make sure you can get one, because you will definitely drop it a few times I think because of the sleek design, that's not usual.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 26, 2026
Posted by: arctuba
[This review was collected as part of a promotion.] This phone line has come a long way since the Flip3. I like this phone a lot. Galaxy AI is most used for onscreen translation. It gets a bit warm at times, like the Flip5 but it doesn't seem to hinder it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First glance it's a beautiful and exciting phone.
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It is just a really remarkable phone, hot spot is amazing I love checking my messages by just looking at my phone and when I want to watch a movie on the incredible screen I always enjoy and look forward to whatever I have to watch because it's so amazing. Love every part of this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Want to feel that righteous flip-snap back again?
on March 26, 2026
Posted by: KombiVanLife
[This review was collected as part of a promotion.] Having a flip phone again makes me feel young and nostalgic. And the Galaxy AI is second to... ... well, I don't know another better free one a phone yet... highly recommend the setup, support, and general user experience, especially because pop-ups and apps seem less intrusive, especially when traveling internationally... ❤️🧡💛💚💙💜🎋🧧🎉🎯🪄🪡🎣🥇
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good.
on March 27, 2026
Posted by: SkiDaddyo
[This review was collected as part of a promotion.] Samsung Galaxy Z Flip 7 is a cool, fun phone that mostly delivers but still feels a bit unpolished. It has a great main screen and a much more useful cover screen, but the battery is just okay and there are still a few software glitches.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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