Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,118 Reviews)
Open Ratings Snapshot
Rating breakdown 3,118 reviews
5 Stars
2,389
4 Stars
534
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Love this phone
on September 7, 2026
Posted by: Honguito
[This review was collected as part of a promotion.] Everything about it from the light weight to the camara, love how easy is to navigate, great pictures, love the fact that you dont have to open the phone for most of my apps on a daily basis also love the screen camara for pictures view amazing device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact easy to carry
on September 7, 2026
Posted by: MadMan8352
[This review was collected as part of a promotion.] Compact easy to carry. Love front screen for quick things. Battery life is good but could be better. Easy to use and can be set up to your liking. I've had every flip from the 1st to the 7th and loved them all. I only upgraded because of the advances samsung made on this phone every year. I have not upgraded to the flip 8 because the upgrades from the flip 7 there wasn't a substantial change. But having the Zflip for the first introduction od it until now I was never disappointed and love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Flip 7 Reveiw
on September 7, 2026
Posted by: Arabic
[This review was collected as part of a promotion.] I've had the phone for less than 6 months and have had to replace it twice already due to the fold in the middle of the screen. Accessories for the phone are minimal. I've had Samsung phone my entire life and am loyal to the product but this model has been disappointing to say the least.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 9, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your device is to you for a range of daily tasks. We have shared a link to an article to help our customers prolong the life of their foldable device. We have also shared a link to the Samsung Support Team to assist you any time you have questions, or if you wish to review available accessories for your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on September 7, 2026
Posted by: Mylifesol
[This review was collected as part of a promotion.] I’ve owned every Flip model, and each one is better than the last; the comfort of carrying it is unmatched. Its speed and beautiful design make for a perfect combination—thanks, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its ok but wouldn't get it again
on September 7, 2026
Posted by: Purplestorm13
[This review was collected as part of a promotion.] I thought id like the fold feature but its not the greatest and I also dont really think the camera is the greatest. I wouldn't get any other flip or fold or anything like that again.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on September 7, 2026
Posted by: MelB0716
[This review was collected as part of a promotion.] I chose the flip 7 because I loved my flip 3. I am still learning new things on this device. Battery lasts for days and I can listen to music for hours without draining the battery down. Would definitely recommend to others
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its a great phone with minor improvements needed.
on September 7, 2026
Posted by: Squishy
[This review was collected as part of a promotion.] It has a great camera. I like the feature of being able to take a picture a video while the phone is closed. I like that I can view and reply to messages while its closed too. Its not a slow phone, it connects to wifi just fine too. The only thing is that the battery gets worn out over time. It doesn't charge as fast anymore unless it have a very strong charger. Other than that it is an amazing phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone
on September 7, 2026
Posted by: Tyrrible
[This review was collected as part of a promotion.] This was my first modern flip phone and it won't be my last. I chose the Z Flip 7 for its customization, cute accessories, portability, and software. I've had the phone for a year now and it has never disappointed. The crease is still invisible and has never bothered me, it runs great, excellent battery life, great photos. 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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