Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,640 Reviews)
Open Ratings Snapshot
Rating breakdown 1,640 reviews
5 Stars
1,322
4 Stars
233
3 Stars
46
2 Stars
18
1 Star
21
86%of customers recommend this product. 
(
166 out of 193
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Fun and simple
on January 10, 2026
Posted by: Beccalove
Giving this phone a 5 star!! Its fun and cute and compact. The camera is low quality i can still get good pictures in good lighting i really love the cover screen you can do alot Customize gif background. The performance is really good. If you want a bettr camera I suggest the s25 phone if dont want to over spend on a phone. I would give this a 4 star because of the camera you can take fun selfie from the cover screen. I feel im living the past with te flip. Need a fun simple phone this is it. Enjoy any phone is good. I love my second phone the s25 ultra as well.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 5, 2026
Hey there Beccalove, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear that you are enjoying the usage and enhanced capabilities of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on January 12, 2026
Posted by: cnambo01
from California
Expertise:Intermediate
Verified Purchase:Yes
This phone offers a comprehensive feature set, lacking in no way. The aspect I appreciate most is its size.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 16, 2026
Hi Cnambo01, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the capabilities and usage of your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Please, don't hesitate to reach out to us again in the future if you hae additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, and it so durable
on January 13, 2026
Posted by: Ahmed
from Ann Arbor,Michigan's
This is my second flip phone. I got the Flip 5 before, and both are amazing and easy to carry around. I don't even feel them in my pocket. What's even better is that I've dropped this phone a lot of times, and nothing has happened to it. I'm pretty sure some of these drops would break any other phone easily, but it really handles it well, especially if it's flipped. I dropped this phone in a river (Huron River), and nothing happened to it. Just today, I was changing the oil for my car, so I placed it down on the engine, positioning the flash on the oil cap. I mistakenly forgot about it and closed the hood. I drove the car for 10 minutes at about 65 mph. When I remembered that I had the phone there, I found it near the alternator, and it was so hot but somehow working fine! There was only a really small burn to the screen's plastic liner side, and that's it. I'm 100% going forward with the new Flip when it comes out.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2026
Hey Ahmed, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are so pleased with the usage and durability of your device. We have provided links to resources to help you discover all of the amazing ways you can use your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
noce compact phone
on January 14, 2026
Posted by: Pavel
Verified Purchase:Yes
I just use this phone for 1 mouth and very like it! It's very light and compact size to put in the pocket. 4 stars only becuase I would like if it will be folding with less noise and sound. It clicks very loud for me
Response from Samsung USBy R&R Team, January 16, 2026
Hi Pavel, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are enjoying the compact design of your design, and finding it easy to carry every day. We would love nothing more than to hear from you again if you ever have additional feedback you would like to share with us about features you would like to see going forward, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Improved model
on January 17, 2026
Posted by: Jan Burr
Verified Purchase:Yes
Purchased the first model and loved it. Dropped it and bent the frame, love the new model even more! Fits in my pocket or small evening purse perfectly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2026
Hey Jan Burr, thank you for your feedback on your Samsung Galaxy Z Flip7. We love hearing how much you are enjoying the usage of your device, and how pleased you are with the compact nature of this device. We have provided a link to the full device manual to help you with all of the amazing uses of this device. We have also shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Phone to Flip 7
on February 21, 2026
Posted by: LouH
Verified Purchase:Yes
Overall, I'm pleased with the phone. The folding option is great and when open it's thinner and lighter than I-Phone 14. It is a real change in that navigation and controls are not the same. I connected my old phone to the Flip with a cable and was able to transfer all my photos and phone contacts, then it froze. Had to manually add programs that I use daily with my old phone. I also have noticed a slight bump in the screen where it folds. Not sure if that's normal or uncommon. Hope it doesn't get worse.
Design
4 out of 5
4
Response from Samsung USBy R&R Team, February 24, 2026
Hi there LouH, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with your new device. We know that changing operating systems and form factors can come with a bit of a learning curve. We have provided a link to the full manual for your device to help you best align the settings to your preferences, and discover all of the amazing features available on your device. The crease you mention experiencing with your device is normal for this unique form factor. We have also provided a link to an article that we recommend to our customers to care for this unique device. We lastly, have shared a link to the Samsung Support Team to assist you further any time you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
100% happy with new Galaxy Z Flip 7
on February 26, 2026
Posted by: Gina
from TN
Verified Purchase:Yes
Love my new Galaxy Z Flip 7 phone. Compact wth all features
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2026
Hi there Gina, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so pleased with the design and usage of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise during the usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best in the world
on March 1, 2026
Posted by: Eduard
from Bronx NY
Expertise:Expert
Verified Purchase:Yes
Beautiful phone, great quality I love!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 2, 2026
Hi there Eduard, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you are enjoying the design, and overall quality of your new phone. We have provided links to resources to help you explore all of the amazing features available for usage, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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