Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,676 Reviews)
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Posted by: Bruce
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
Still new to me, but I really like the way the phone fits in the palm of my hand and slides easily into a pocket. The ergonomics when folded are excellent - I only wish that Samsung provided a native way to access apps on the cover screen. IMO it's a little baffling that they haven't - that they still restrict the cover screens to widgets and dumb static graphics. When open the ergonomics are a little wonky due to the need avoid the hinge area for buttons etc. This means that to reach the volume and power/fingerprint reader you need to slide your hand up a bit, which can be done with one hand but is probably not a good long term technique. That inner screen is also vulnerable given that it has nearly no bezel and any phone case can't do anything to help as it would otherwise impinge on the clamshell closing tightly. The recommendations almost all suggest getting a warranty - I definitely agree.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, November 4, 2025
Hey Bruce, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are enjoying the compact nature and usage of your new device. We have provided a link to the complete manual to assist you with the ways you can use the front display of your device. We have also provided a link to an article that we find useful for our customers to care for this unique design. We have lastly, shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: KimberlyZie
from Albany, NY
Expertise:Intermediate
Verified Purchase:Yes
This is my 2nd Samsung Flip phone, and I love it!! The front screen on the Flip 7 is much bigger, and more useful than previous models. Battery charges very quick, and lasts pretty long. Great phone!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 4, 2025
Hey there KimberlyZie, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We love hearing how much you are loving the usage of your new phone. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
My personal experience and review on flip 7 and ot
on November 3, 2025
Posted by: NOS123
[This review was collected as part of a promotion.] Based on what i have experienced this phone has a very fragile inner screen to the point wherever you are its very likley to get a dent or even break this phone.the hinge is very weak and has a high chance of getting dust and making this crackling noise even if its in your pockets i cant even wear jeans anymore because the hinges dust protection i would definitely recommend samsung to focus a bit more budget on the hinges for the future models. The phone itself is very easy to break and requires daily cleaning, i would not recommend giving this phone to a kid or someone who works trades. Also the cellular data is really trash, and others that have had this phone before around me said they broke this phone in the first month or so. My overall rating is a 6/10
Value
2
Response from Samsung USBy R&R Team, November 4, 2025
Hey NOS123, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and wanting the peace of mind that comes from knowing your phone is going to last the whole period of your usage. We have provided a link to an article that helps our customers transition from the standard form to this unique foldable. We have also shared links to the Customer Care+ Team if you are interested in exploring additional coverage for your peace of mind, and to the Samsung Support Team if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful pictures
on November 3, 2025
Posted by: Lovesamsung
[This review was collected as part of a promotion.] Love this phone small and compact so cute its easy to use amazing features love this cell phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a great feature
on November 3, 2025
Posted by: Bigfliplover
[This review was collected as part of a promotion.] The galaxy AI is amazing. It answers everything you ask it. From school to email. It helps with answers and reply to emails and text messages in a jiffy. The possibilities are limitless. I started my own company using galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Best phone ever! Slips easily into your pocket. Bright clear screen. Love it!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
I love the customization , it heals the kid in me!
on November 2, 2025
Posted by: LijahFae
[This review was collected as part of a promotion.] I love this phone! From the customization to Galaxy Ai, I use Galaxy Ai for every day things from food recipes or answers to questions I don't know the answer too. I love it, it's like a super computer in the palm of your hands. You can't beat it💕
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone great for daily life.
on November 1, 2025
Posted by: Patsayjak
[This review was collected as part of a promotion.] The flip phone is a great phone for multitasking and projects. Anything you need for daily life is a great phone cases are hard to find and don't drop it out only takes one drop to break. The flip is convenient and makes it fit in your pocket great but opening and closing the phone if any sand or dirty gets in the back of it the screen messes up or the flip part breaks easy. The AI on it is very useful the best I have every had it helped me build a App of my own and for that it gets three stars anything that can help you that good with something that hard is a very good very useful tool, definitely worth the money..
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hello there, thank you for your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are overall pleased with the design and software capabilities of your device. We have provided a link to an article with tips we recommend to care for this unique device. We have also shared a link to the Customer Care+ Team if you are interested in this program for additional peace of mind with your device. We have also shared a link to the Samsung Support Team to assist you further if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
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Customer Care+
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Written by a customer while visiting Samsung US