Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,676 Reviews)
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
1
Disappointed
on November 6, 2025
Posted by: Iwantedtolovethephone
[This review was collected as part of a promotion.] Phone keeps breaking screen is unstable. Phone shuts off randomly. Overall bad experience.
Value
1
Response from Samsung USBy R&R Team, November 7, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day, and we would love to help you resolve your frustrations. We have provided a li nk to an article to help you with the crashing you mention experiencing with your device. We have also shared a link to the Samsung Support Team and warranty information to assist you with any repairs you may need with your device. Lastly, we have Customer Care+ available to help provide additional peace of mind with the protection of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Customer Care+
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Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Customer Care+
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
It is a great companion...
on November 6, 2025
Posted by: DavidElE
[This review was collected as part of a promotion.] It is a great companion and battery last more than previous series, has a good and stable software. I wear it everywere, swim, run and definitely enjoy it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 5, 2025
Posted by: SANCHEZ
[This review was collected as part of a promotion.] We travel a lot and I love that we flip the phone and take amazing.
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hey Sanchez, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear how much you are enjoying traveling with this unique device, and the ways it can be used to capture the amazing moments you are havingon vacation. We have provided a link to the full manual to help you with additional features like Galaxy AI that can further enhance your usage of your phone. We have also shared a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Flip 7 compact and versatile
on November 5, 2025
Posted by: Iruinfire
[This review was collected as part of a promotion.] Upgraded from the Z-flip 4 and what an upgrade! Love the full cover display and ability to use full apps, some things require you to open the phone but I'm sure that could be fixed with some programming updates. The Galaxy AI is one of the best AI operating platforms I've used so far, easy to use and easy to access from photos and messaging to work documents the Galaxy AI has come in quite handy. One of my favorite features is the selfi mode on the cover display with palm capture, I'm able to get everyone in a single photo easily so nobody gets left out playing the camera man. The sturdy feel of the new hinge is another big highlight for me and how the inner screens set flush with no gaps when closed. I would consider this one of the best foldable phones on the market today and would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Posted by: Peabe9
from New Orleans
Expertise:Expert
Verified Purchase:Yes
I love the flip phones. I had every flip that came out and can't stop purchasing it. Thanks Samsung keep producing galaxy flips.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z Flip 7 Trending
on November 5, 2025
Posted by: Ashycole
[This review was collected as part of a promotion.] I was exceedingly pleased to receive my pre-ordered Z Flip 7. The design of this device is elegant and uninterrupted. The performance of the video, camera, and Galaxy AI functions impeccably. Galaxy AI is effortlessly used from across all of my devices including Google. I appreciate the ability to multitask between work and professional settings. I particularly enjoy the option to customize all my features. I appreciate the open or closed mode functionality when operating my phone.
Value
3
Response from Samsung USBy R&R Team, November 6, 2025
Hi there Ashycole, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are happy to hear that you are enjoying the usage of your device, and finding the design and features so helpful for your needs every day. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on November 4, 2025
Posted by: LilaLou
[This review was collected as part of a promotion.] The Z Flip 7 offers an excellent phone and operating system experience. I was seeking innovation, and the Z Flip 7 has certainly delivered. I particularly appreciate the enhanced and more robust phone design, and the continuous improvements to Galaxy AI are impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on November 4, 2025
Posted by: Bestphoneever
[This review was collected as part of a promotion.] I think this one so far is the best flip phones I jus want to say thank you
Value
5
Written by a customer while visiting Samsung US