Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,676 Reviews)
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5
I like the display but can't wait to get the phone
on November 26, 2025
Posted by: Sharkwrld702
Expertise:Beginner
Yooo guys I'm about to get the Galaxy z flip 7, should I buy it?
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on November 26, 2025
Posted by: Alaiyo
[This review was collected as part of a promotion.] I always loved flip phones! I got the zflip for that exact reason. Its super flexible, fast, organzied, spacious! I love opening and closing it it reminds me of the cute princess toy flip phones. Glaxay AI makes things aot easier to search things to ask questions to help keep tabs notes and edit pictures!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has its defaults
on November 25, 2025
Posted by: MawMawMel
[This review was collected as part of a promotion.] The center where it flips open/closed at breaks, shall I say , a black line appears, leaving neither top/bottom unable to register your touch. Basically the screen sensor is non. Responsive, leaving you unable to use inside of phone at all. The front display works but is only limited to certain things, without having to open it. Overall the compact size is great, but the screen damage from the fold needs to be reinforced, n reconsider the front display with more options to get into the phone.
Value
2
Response from Samsung USBy R&R Team, November 26, 2025
Hi there MawMawMel, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day, and we would love to help you get the peace of mind you are seeking with your new phone. We have provided a link to an article we recommend to our customers as they transition from standard form to foldable devices. We have also provided links to your warranty information and the Samsung Support Team if you are currently in need of a repair. Lastly, we have provided a link to Customer Care+ that can give the additional peace of mind and help you prolong the protection of your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on November 25, 2025
Posted by: TechyMariawithAFlip
Expertise:Expert
I love my new phone. The phone is so portable, slim and lightweight compared to my previous phone. I wasn't originally purchasing this phone for the features but after seeing all that it can do I realized what I was missing out on! One of my favorite features is using it as a mini laptop with the built-in touch pad when folded. The battery lasts me all day and I use it heavily but I do have power saving mode on. This was my best purchase this year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 25, 2025
Posted by: Dessib
[This review was collected as part of a promotion.] I i really love the phone.It's been great.I wanted 14 a really long time and was only able to get it.And everything about it's been good.Awesome company, good phones my next phone?I'm gonna get is the simpson notebook.I'm really looking forward to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The z filp 7 review
on November 25, 2025
Posted by: Arsh1613
from Oklahoma
Expertise:Intermediate
The durability on the z filp 7 is trash with IP48 dust and water resistance and the exynos 2500 sucks its average good and bad and the display is 80% good and battery is good and the camera i love it just the front camera which is 10 MP sucks I wish the durability is IP68 and the processor might be a Snapdragon chip.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
2 phones same break
on November 25, 2025
Posted by: Sad user
Expertise:Expert
We got this phone on September first and it broke in November so we got a replacement and it broke a week later. This product has not done well because it breaks in the middle them stopped working twice. I was sad when I asked for a different type of phone to prevent these breaking every week and they said not until it's paid off. I guess I'll get a new phone each week for the next two years.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not aligning to your expectations in durability. We have provided a link to an article with measures we recommend to care for this unique device. We have also provided a link ot the Samsung Support Team to assist you further if you have questions about care measures for your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device
on November 25, 2025
Posted by: Himothy816
[This review was collected as part of a promotion.] Had this phone 4 2yrs n still do t know how to do everything this phone can do!!!!! 🤣🤣🤯
Value
4
Written by a customer while visiting Samsung US