Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,676 Reviews)
Open Ratings Snapshot
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Camera
on December 18, 2025
Posted by: Chico
from KilleenTX
I love Samsung products great camera, durability, display is clear, good battery, and great performance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 18, 2025
Hey Chico, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so happy with the usage of your new device, and finding it pleasing to look at, long lasting battery life, and to perform smoothly. We hope you'll reach out to us again in the future any time you have questions, or additional feedback you would like to share with us about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's fine
on December 17, 2025
Posted by: Nik G
from Chicago, Illinois
Expertise:Intermediate
Verified Purchase:Yes
This phone is kind of a disappointment after the ZFlip6. The camera is worse, the mobile network didn't connect until I dove deep into the settings and manually fixed it. The overall build quality feels more sturdy, but I would have happily bought the Zflip6 again. Also, all the AI integration drags down the user experience.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 18, 2025
Hi Nik G, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how disappointing it can be when you have a device that does not feel like the upgrade you were expecting. We have provided a link to an article to help you discover all of the differences and upgraded features of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Compare the differences between the Galaxy Z Flip7 and Z Flip6
https://www.samsung.com/us/support/answer/ANS10003234/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A few good options
on December 17, 2025
Posted by: Wildlifepics
from Galveston TX
Expertise:Intermediate
So very disappointed in the camera of this. I traded a ultra s22 in for it. I like the smaller size for fitting into my pocket when I walk my pups. It wasn't worth what I lost on the camera side. Also be very careful the magnet in it will wipe any cards extremely fast.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 18, 2025
Hi there Wildlifepics, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the smaller size of your device. We do our best to provide the specs of devices online to help our customers select the best device to align to their wants or needs. We have provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer, and we hope you'll reach out to us again in the future any time you have feedback about your Samsung products. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Got the phone for my wife.
on December 14, 2025
Posted by: J Sutton
Expertise:Expert
Verified Purchase:Yes
The phone showed up early and works great, my wife loves it very much. I like that you can get different colors from samsung's Website. That are not available in stores.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing flip phone
on December 13, 2025
Posted by: Anonymous
Verified Purchase:Yes
I love the way it feels. Fits on hands. Can use while folded and watch videos or music. Can answer calls without opening the phone. At first the phone used a lot of battery but I think the phone adjusted to how I use it and it does last a bit longer than when I first used it. I do have power saving since day one though so that may be helping battery usage.
Response from Samsung USBy R&R Team, December 16, 2025
Hey Samuel herrera, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We love hearing how pleased you are with the feel of your device in your hand, and the flexibility of multiple displays for different uses. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Compact Phone!
on December 13, 2025
Posted by: Anonymous
from Jonesborough, TN
Expertise:Intermediate
Verified Purchase:Yes
This is my second Samsung Galaxy Z Flip phone. I had the Z Flip4 for several years and just upgraded to the Z Flip7. I love the new, bigger front screen and have always loved the compactness of the phone. It fits easily into any of my pockets and feels less fragile than a typical non-folding phone. I'm very happy with this purchase and with the trade-in credit I received for my former Z Flip 4!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 17, 2025
Hello LynnRL, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding it to be a great upgrade from your previous device. We have shared a link to the complete manual for your device to help you with additional capabilities on your device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip phones are back!
on December 11, 2025
Posted by: Paul S
from Maine
Expertise:Intermediate
Verified Purchase:Yes
Upgraded wifes from a Galaxy S21. What a great phone! The display is larger but it folds down do nicely I no longer worry about scratching the screen. No learning curve transitioning from the old phone. Impressive how the screen folds in half. Very happy customer.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All you need to know
on December 10, 2025
Posted by: Anonymous
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
The overall experience of phone is good but the camera clarity is not upgraded. Tbh galaxy flip 5 camera is good.
There are new features but looking to use phone while we flip like playing YouTube accessing watsup calls
Overall flip experience is exceptional.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 11, 2025
Hello there Sayeeduddin Mohammed, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the usage and capabilities of your device. We have provided a link to the complete manual for your device to assist you in discovering additional features of your device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team if you have questions, or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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