Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,676 Reviews)
Open Ratings Snapshot
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
3 out of 5
3
Not much has changed
on January 23, 2026
Posted by: Sam S
from CA
Expertise:Intermediate
Verified Purchase:Yes
Very similar to my previous phone Galaxy Z Flip 4, which I liked. but the screen started glitching when I would flip it open. Not as much upgrades or enhancements. Camera quality appears to be almost the same. Probably should have waited to upgrade and ride out the glitches.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 23, 2026
Hey Sam S, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important it is to feel that you've made a good investment in a new device, and wanting to feel excited during an upgrade with new features. We have provided a link to the complete manual to help you with the upgraded capabilities, especially Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
B'Michelle
on January 22, 2026
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I love my phone, I love Samsung products point blank, very user friendly! #1 hands down!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2026
Hi Belinda Morris, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you love your phone, and are finding it so easy to use every day. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A+++
on January 22, 2026
Posted by: Ray Pupi
from Tampa FL
Expertise:Intermediate
Verified Purchase:Yes
Not much to say I love it. Definitely the best flip.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 22, 2026
Hey Ray Pupi, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are loving your device so much, and that you think it's the best version of the Galaxy Z Flip Series. We would love to hear from you again in the future any time you have questions, or additional feedback you want to share. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Waste of money/Sucks
on January 18, 2026
Posted by: Walker S
from Mass
Verified Purchase:Yes
Waste of money. I won't purchase this flip phone again.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 20, 2026
Hi Walker S, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you for a range of daily tasks. We are always happy to assist our customers troubleshoot and resolve any frustration they are experiencing with their chosen device. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you directly through chat. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs better sound
on January 17, 2026
Posted by: Vlsutton
from GEORGIA
Verified Purchase:Yes
Always had samsung phones! A bit disappointed with this one because when you have to hold your phone and talk thru it it is not very loud at all. Always have to excuse myself and go find a completely quite space to hear. I have great hearing but this phone lacks good speaker volumes
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 30, 2026
Hey Vlsutton, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how important your phone calls are to you, and needing the audio to be clear and able to heard with ease. We have provided a link to an article to help you with the speaker of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Z flip 7
on January 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
The screen scratches too easily. I have been extremely cautious
Response from Samsung USBy R&R Team, January 20, 2026
Hi Ryan Williams, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are always happy to help our customers resolve any frustration they are experiencing with their chosen device. If you are speaking about the front display of your device, we do have available screen protectors for your device. We have provided a link to this accessory directly if you are interested. We have also provided a link to the Samsung Support Team to assist y ou if this is not your experience. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Z Flip7 Anti-Reflecting Film
https://www.samsung.com/us/mobile-accessories/galaxy-z-flip7-anti-reflecting-film-transparent-sku-ef-uf766ctegus/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Improved model
on January 17, 2026
Posted by: Jan Burr
Verified Purchase:Yes
Purchased the first model and loved it. Dropped it and bent the frame, love the new model even more! Fits in my pocket or small evening purse perfectly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2026
Hey Jan Burr, thank you for your feedback on your Samsung Galaxy Z Flip7. We love hearing how much you are enjoying the usage of your device, and how pleased you are with the compact nature of this device. We have provided a link to the full device manual to help you with all of the amazing uses of this device. We have also shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on January 16, 2026
Posted by: Teresa
Expertise:Expert
Verified Purchase:Yes
This phone is the best ever. This phone is by far the bedt
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 30, 2026
Hey there Teresa, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this phone to be the best for your usage. We have shared a link to the Samsung Support Team to assist you if you ever have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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