Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,676 Reviews)
Open Ratings Snapshot
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
100% happy with new Galaxy Z Flip 7
on February 26, 2026
Posted by: Gina
from TN
Verified Purchase:Yes
Love my new Galaxy Z Flip 7 phone. Compact wth all features
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2026
Hi there Gina, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so pleased with the design and usage of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise during the usage of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love the Samsung Galaxy Z Flip 7!
on February 22, 2026
Posted by: Larry Florida
Verified Purchase:Yes
The Samsung Galaxy Z Flip 7 is hands-down one of the coolest and most innovative phones I’ve ever owned. The foldable design is sleek, compact, and incredibly practical — it fits perfectly in your pocket but opens up into a full-size premium smartphone.
The display is stunning — bright, smooth, and crystal clear. Scrolling feels lightning fast, and watching videos on the AMOLED screen is a great experience. The larger outer cover screen is extremely useful for checking notifications, texts, weather, and even taking quick photos without opening the phone.
Performance is top-tier. Apps open instantly, multitasking is smooth, and the battery life easily gets me through a full day. The camera quality is impressive as well — sharp photos, vibrant colors, and excellent low-light performance.
The build quality feels premium and durable. Samsung continues to refine the hinge, and it feels solid and smooth every time I open or close it. It’s a real conversation starter too — people always ask about it.
If you want something powerful, compact, and different from every other slab phone out there, the Galaxy Z Flip 7 is a fantastic choice. Samsung really nailed it with this one!
Highly recommend. 👍
Response from Samsung USBy R&R Team, February 23, 2026
Hey Larry Florida, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so amazed with your device, and finding it so innovative and useful. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Ssamsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Needs widgets on the outer screen
on February 22, 2026
Posted by: Tttt
Expertise:Expert
Verified Purchase:Yes
Needs widgets on the outer screen, camera quality could be improved
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 23, 2026
Hello Tttt, thank you for sharing your thoughts about your Samsung Galaxy Z FLip7 with us. We are pleased to know you are overall happy with the functionality and usage of your device. We have provided a link to the full manual to help you best align the display settings and capabilities to your preferences. We have also shared a link to the Samsung Support Team if you prefer one-on-one assistance with your device through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Phone to Flip 7
on February 21, 2026
Posted by: LouH
Verified Purchase:Yes
Overall, I'm pleased with the phone. The folding option is great and when open it's thinner and lighter than I-Phone 14. It is a real change in that navigation and controls are not the same. I connected my old phone to the Flip with a cable and was able to transfer all my photos and phone contacts, then it froze. Had to manually add programs that I use daily with my old phone. I also have noticed a slight bump in the screen where it folds. Not sure if that's normal or uncommon. Hope it doesn't get worse.
Design
4 out of 5
4
Response from Samsung USBy R&R Team, February 24, 2026
Hi there LouH, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with your new device. We know that changing operating systems and form factors can come with a bit of a learning curve. We have provided a link to the full manual for your device to help you best align the settings to your preferences, and discover all of the amazing features available on your device. The crease you mention experiencing with your device is normal for this unique form factor. We have also provided a link to an article that we recommend to our customers to care for this unique device. We lastly, have shared a link to the Samsung Support Team to assist you further any time you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Flip
on February 12, 2026
Posted by: CeCe
Verified Purchase:Yes
This is my 2nd Flip phone. Love it. Love how easy it is to operate. Love, love, love how it fits in my pocket!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 17, 2026
Hey there CeCe, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We are ecstatic to hear that you are loving the usage and features of your device, and finding it so easy to carry around during the day. We have shared links to resources to help you discover all of the amazing ways you can use this device, align the settings to your usage, and helpl you if any questions come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery and the camera with the storage
on February 10, 2026
Posted by: Kendo
Durability, battery,interface, battery and battery all reviewed and believed to be exceptional technology of our age.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 13, 2026
Hey Kendo, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are finding the battery life, software capabilities, and overall usage of your device to be so wonderful. Please, reach out to us again in the future if you ever have additional feedback you would like to share with us, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really great phone
on February 7, 2026
Posted by: Meg G
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
My flip5 died after it overheated (my fault tbh) so I upgraded and honestly it is like a medium upgrade. I do like that it has a more normal screen size for the big display & the cover screen is also much larger. It doesn't feel particularly different to use normally outside of the display size. The seam in the middle is MUCH less noticeable and the battery life is also much better. This is the one where they really nailed it & I'd definitely recommend it to anyone curious about foldable phones. It is a solid choice. Just keep a case on it and be careful with it as it is definitely more fragile than a traditional smartphone. It also tends to overheat when charging so be weary of that if you like mobile gaming.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 9, 2026
Hi Meg G, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the design updates that have been made to this device from previous generations. We have provided a link to the manual for your device to assist you with the updated features available on your new phone. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty good phone so far.
on February 6, 2026
Posted by: Anonymous
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I've only had the phone for about 1 month so far. Love the size of the phone and its compactness. Wish that there were more options available on the front screen when flipped closed. Still learning things, but so far so good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 10, 2026
Hey R Norris, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are overall pleased with the hardware design and usage of your device. We have provided a link to the full manual for your device to help you discover all the ways you can use the front display, as well as best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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