Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(2,676 Reviews)
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (Verizon)
Customer Rating
2
I don't see what the hype is all about
on March 24, 2026
Posted by: Notlovinit
[This review was collected as part of a promotion.] I use my zFlip7 for EVERYTHING! Work and recreation use it does ok, however, I have had several issues with the screen (green background), and now a random white line appearing and growing on the side of the screen. Despite having Samsung Care Plus, taking this phone to an "authorized " repair like UBreakIfix, is a complete joke and waste of time. Samsung AI customer service, isn't a benefit either, considering if you have already had a screen replacement, and the phone is still messing up, they can't authorize for a phone replacement. Now, my last option is having to mail my phone to Samsung for them to evaluate, and hopefully replace. I have always loved and owned Galaxy phones, but after what I have had to deal with this one, probably never again. This phone needs an upgrade with a privacy screen and to not have to feel the crease in the flip.
Value
2
Response from Samsung USBy R&R Team, March 25, 2026
Hello Notlovinit, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frustrating it is when your device is not operating as intended or expected, and you are struggling to get the necessary repair for your device. We have provided a link to the Samsung Support Team if you have questions about your repair as the process proceeds. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Portability At Its Finest and more
on March 24, 2026
Posted by: Silentsol
[This review was collected as part of a promotion.] The Z Flip has been one of my favorite devices to use especially due to the portability. I never even feel it in my pocket at times. Another greay thing u love is just having the Flip feel. People always ask me about how the phone works or want to try it themselves.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fact that you can flip the phone, play
on March 23, 2026
Posted by: Jayjay4lilbit
[This review was collected as part of a promotion.] A great product galaxy a one has a picture that I needed to do my projects with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera òn this phone
on March 23, 2026
Posted by: Saxline
[This review was collected as part of a promotion.] Would love the chance to have this again please and thank you for you time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great, no problems
on March 23, 2026
Posted by: Assassinator77
[This review was collected as part of a promotion.] Works just like my Flip 5, but with added tech. Some of my coworkers don't speak English very well, the Galaxy AI helps a lot. It makes things a lot easier. And being able to split the screen into 2 apps comes in handy when I'm watching something and the kids need help worth their homework.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Zephryhills, florida
Expertise:Intermediate
Verified Purchase:Yes
I love this phone will continue to upgrade every time a new model is made very happy with the size and features
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product design is well suited for ease of use
on March 23, 2026
Posted by: David1957
[This review was collected as part of a promotion.] Accessing Galaxy AI from the cover screen affords rapid response to questions and useful information for everyday solutions. In fact, I use the cover screen for calls and texting, as well as for the operation of many of my apps. I often use the cover screen to watch my streaming content. The flip-fold design allows me to carry this phone easily in a front pantpocket. When flipped open, I have an extra large screen for a larger screen viewing experience. By far, the best phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone needs a tune up
on March 23, 2026
Posted by: SamsungLoyalist
[This review was collected as part of a promotion.] Overall quality is good. However I bought 2 phones one for me and one for ny wife. After a month it stopped working when you open it, just a black screen. For the price tag I expected it to last more than 30 days. Mine on the other hand works well, with no issues. The unlock button on the phone is hard to get to especially if you have a case on it. Understand why they didn't make it stick out, but there has to be a happy medium
Value
4
Written by a customer while visiting Samsung US