Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(4,430 Reviews)
Open Ratings Snapshot
Rating breakdown 4,430 reviews
5 Stars
3,724
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product. 
(
557 out of 636
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Huge upgrade over Z Fold 3
on January 15, 2026
Posted by: Zach
from Michigan
Verified Purchase:Yes
This phone feels like any other while still folded up, it's the appropriate size and thickness. The front screen is more than usable for everything. Massive improvement over the 3 which was thick and claustrophobic on the front. I'm very happy with it so far, although battery life isn't the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 16, 2026
Hey Zach,
Thank you for sharing your comparison between the Galaxy Z Fold7 and previous generations. The Galaxy Z Fold7 is designed to feel natural in your hand when closed, while providing an expansive display when opened. Feedback about the refined form factor and improved front screen highlights how the foldable design continues to evolve for everyday usability and multitasking. We appreciate you being a Samsung customer.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wider front screen would be the better option
on January 16, 2026
Posted by: Richy
from New
Expertise:Expert
Verified Purchase:Yes
Great Phone love it, if you can give a wide front screen l
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on January 16, 2026
Posted by: Dana
from Tx
Expertise:Intermediate
Verified Purchase:Yes
This phone is the best one I haver ever seen. Being able to open it up with a wider view. I highly recommend this phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone
on January 17, 2026
Posted by: Anonymous
from Mandeville la
Verified Purchase:Yes
Great phone good quality good services really enjoying !!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Colour gone
on January 18, 2026
Posted by: Likith Reddy
from New jersey
Verified Purchase:Yes
Its not even a month the paint on my phone is fading the blue colour is going on the phone didn't expect this from samsung its not even a month iam using it
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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