Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,436 Reviews)
Rating breakdown 4,436 reviews
5 Stars
3,730
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product.
(
562 out of
642)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5
This product exceeded my expectations.
on December 5, 2025
Posted by: Duke69
[This review was collected as part of a promotion.] This product exceeded my expectations. The option to make the screen bigger is a big advantage to writing and seeing things much better and clearer then carrying around a tablet. Taken better photos and to edit them is much easier. This is a must have phone. The AI features are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
About phone
on December 5, 2025
Posted by: Horlandobarbosa
[This review was collected as part of a promotion.] Well I like the presentation an the look! I've always used galaxy. I'm on galaxy text this now! It would be a nice Christmas gift
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone there is.
on December 5, 2025
Posted by: Ayay12
[This review was collected as part of a promotion.] There is no better phone than the Galaxy Z Fold 7. It's like having access to a computer and phone all in one. With Galaxy AI it helps with everything from writing an email to sending a text.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, missing a couple key things!
on December 5, 2025
Posted by: DTWICE
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has become my everyday powerhouse, and I use it for just about everything, streaming movies and sports, gaming, work, and staying on top of messages throughout the day. The large inner display is perfect for multitasking, and Galaxy AI has been a game, changer for quick note summaries, translations, and enhancing my workflow on the go.
Performance wise, this device is smooth, fast, and reliable. Whether I'm watching content, editing, or running multiple apps at once, the Fold 7 handles it all effortlessly.
That said, there are a few things I’m not fully impressed with. The battery life could definitely be better for a device this powerful. The camera zoom isn't as strong as other Samsung flagships, and the body scratches easily, so a good case is a must but also takes away the beauty and makes the phone thicker!
Overall, the Galaxy Z Fold 7 is an innovative, versatile device that fits perfectly into my day-to-day life, especially with the help of Galaxy AI but I’d love to see improvements in durability, camera zoom, and battery performance. I may trade in for the Galaxy S26 ultra when it arrives!
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there DTWICE,
We’re thrilled that your Galaxy Z Fold7 has become a vital part of your daily routine. Designed to blend productivity, entertainment, and creativity, the Fold7 leverages Galaxy AI to unlock new ways to get things done. Your feedback on durability, zoom, and battery life is vital as we strive to enhance foldable technology for an improved experience. Thank you for sharing your thoughts and for being part of the Samsung Family. We look forward to seeing what you explore and create with your device. Keep innovating!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re thrilled that your Galaxy Z Fold7 has become a vital part of your daily routine. Designed to blend productivity, entertainment, and creativity, the Fold7 leverages Galaxy AI to unlock new ways to get things done. Your feedback on durability, zoom, and battery life is vital as we strive to enhance foldable technology for an improved experience. Thank you for sharing your thoughts and for being part of the Samsung Family. We look forward to seeing what you explore and create with your device. Keep innovating!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy zfold 7 features Galaxy AI
on December 5, 2025
Posted by: Dataylor
[This review was collected as part of a promotion.] I use my galaxy zfold 7 for everything. It also features Galazy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary a must have ...gift for Everyone
on December 5, 2025
Posted by: Chiseledperfection
[This review was collected as part of a promotion.] Usually I just go with the flow but I decided I'm due for an upgrade in my technology/phone I don't know any of them proper names but this seven Galaxy fold new phone is amazing a must have in my opinion with such ease so comfortable I am catching up finally with everyone and the color of the picture is so much better it stands out it's brighter it's clear I can't find the words to describe how much it makes me happy it's that good I feel like I found a hidden treasure/secret every one has to know and the galaxy AI is the bestest friend I didn't know I need it so helpful chairs great knowledge so perfection in this Mother's Eyes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on December 5, 2025
Posted by: Jb6363
[This review was collected as part of a promotion.] Phone feels much better in hands with wider screen . Incribly thin while closed . Do miss the support of the s pen but overall great upgrade from z fold 4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and great quality
on December 5, 2025
Posted by: Mcerasuolo
[This review was collected as part of a promotion.] Galaxy AI is a powerful, integrated AI suite that offers practical, daily-use features like Chat Assist for tone changes, Generative Edit for photo manipulation, and Circle to Search for instant lookups. Reviewers often find it intuitive, smarter than expected, and a game-changer for content creators and students, though some caution that certain specialized tools or high-volume usage may lead to rapid credit consumption or better alternatives.
Value
5
Written by a customer while visiting Samsung US