Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
3,740
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product.
(
570 out of
650)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Posted by: Grant
from Los Angeles California
Expertise:Intermediate
Verified Purchase:Yes
Feels amazingly smooth all things work perfectly thank you Samsung great work!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Hardware, Software Needs Improvement
on November 9, 2025
Posted by: AnthonyJ
[This review was collected as part of a promotion.] The galaxy Z fold seven as an incredible device in terms of hardware. The cameras were great, and the screen size is perfect, one folded, and even better when unfolded. My only complaint with this device is the software aside from galaxy AI. Galaxy AI does a great job of filling in the gaps and streamlining workflow. However, I found that the software itself and multitasking is a bit glitchy and it doesn’t seem to be as streamline or as smooth work flaws as I’d like. Also, I’m not a big fan of the keyboard. Everything else about the hardware is incredible, including the CPU and the incredible cameras.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hola AnthonyJ,
Thank you for sharing your experience with the Galaxy Z Fold7. Your description of the hardware, from the cameras to the display and performance, really highlights the strengths of this generation. Your insights on multitasking and the keyboard provide valuable feedback on how the experience could be even more refined. It’s great to hear how Galaxy AI supports your workflow, and feedback like yours helps paint a full picture of how this device is used in real life. Thanks for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. Your description of the hardware, from the cameras to the display and performance, really highlights the strengths of this generation. Your insights on multitasking and the keyboard provide valuable feedback on how the experience could be even more refined. It’s great to hear how Galaxy AI supports your workflow, and feedback like yours helps paint a full picture of how this device is used in real life. Thanks for being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for editing social media content.
on November 9, 2025
Posted by: Ankitfold7
[This review was collected as part of a promotion.] I loved the feature of multitasking on a big screen where you can use many features at once while editing your video. Galaxy AI also helps in making final touchups on videos post editing.
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hello there Ankitfold7,
Thanks for your review! It’s great to hear that split-screen and pop-up view make multitasking easier on your Galaxy Z Fold. Being able to open your phone and feel almost like using a tablet, especially for editing videos and maximizing your device's potential, is a real game changer. The Galaxy AI features further enhance your experience by helping you bring your ideas and content to life. We appreciate your feedback and thank you for being part of the Samsung ecosystem. Keep creating!
-Ty
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Thanks for your review! It’s great to hear that split-screen and pop-up view make multitasking easier on your Galaxy Z Fold. Being able to open your phone and feel almost like using a tablet, especially for editing videos and maximizing your device's potential, is a real game changer. The Galaxy AI features further enhance your experience by helping you bring your ideas and content to life. We appreciate your feedback and thank you for being part of the Samsung ecosystem. Keep creating!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. Always a blast using a new phone!
on November 10, 2025
Posted by: OrangeG4
[This review was collected as part of a promotion.] I've had a few different brands of phones, all of them have there own issues. Samsung, even though it's got its own flaws, I will always choose. My experience, even though I'm young and don't have a lot of it, Samsung has always been there for me. I haven't used the A.I. Assistant much, but the little I have learned from it has helped me through many situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on November 11, 2025
Posted by: Mrbuds3
[This review was collected as part of a promotion.] Galaxy Buds pros 3 are fantastic. I love them. They
Quiet down when you go to talk to someone on their own. I love that feature.
Overall, this sound from them is, if I could give them more than 5 stars, I would. I'd give them 10
The features they carry are some of the best I've seen with earbuds
Quiet down when you go to talk to someone on their own. I love that feature.
Overall, this sound from them is, if I could give them more than 5 stars, I would. I'd give them 10
The features they carry are some of the best I've seen with earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product has some good features
on November 13, 2025
Posted by: Cinque
[This review was collected as part of a promotion.] I like the Galaxy Zfold 5 better than the Zfold7. The first thing is I don't like the RICH MESSAGES and how they try to force you to use this feature. I don't like the Esim card I prefer a physical card.
The camera is awesome, the audio and video playback is awesome. The AI generator is ok. I wish they were stillmamufactiring the Zfold 5 I would send this Zfold 7 back.
The camera is awesome, the audio and video playback is awesome. The AI generator is ok. I wish they were stillmamufactiring the Zfold 5 I would send this Zfold 7 back.
Value
3
Response from Samsung USBy R&R, November 14, 2025
Hi Cinque,
Thank you for your thoughtful review. Your comment about the RCS messaging layout and the transition from physical SIM to eSIM highlights how users often develop familiarity with earlier models, often influenced by their carrier. The newest Galaxy phones come with Google Messages pre-installed, and Samsung Messages can also be downloaded from the Galaxy Store. Both offer intuitive interfaces that make texting contacts simple and enjoyable. Some carriers provide their own messaging apps, and many third-party options exist. However, only one can be set as your default messaging app, even if you have multiple installed. You can explore which app might suit you best. It's also great to hear that the Fold7’s camera and playback features impress you. This generation emphasizes high-quality video, improved color processing, and smarter AI tools—features you’re already experiencing. Your feedback offers valuable insights into how the Fold series evolves from the perspective of customers with multiple generations, helping us refine the experience. We appreciate your contribution to the Samsung community.
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
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Thank you for your thoughtful review. Your comment about the RCS messaging layout and the transition from physical SIM to eSIM highlights how users often develop familiarity with earlier models, often influenced by their carrier. The newest Galaxy phones come with Google Messages pre-installed, and Samsung Messages can also be downloaded from the Galaxy Store. Both offer intuitive interfaces that make texting contacts simple and enjoyable. Some carriers provide their own messaging apps, and many third-party options exist. However, only one can be set as your default messaging app, even if you have multiple installed. You can explore which app might suit you best. It's also great to hear that the Fold7’s camera and playback features impress you. This generation emphasizes high-quality video, improved color processing, and smarter AI tools—features you’re already experiencing. Your feedback offers valuable insights into how the Fold series evolves from the perspective of customers with multiple generations, helping us refine the experience. We appreciate your contribution to the Samsung community.
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
System runs great, Love the Samsung S series
on November 15, 2025
Posted by: siggieboix515
[This review was collected as part of a promotion.] Also one of the best I've ever had the pleasure to have with my everywhere I go. It's very dependable and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is probably the last one I buy!
on November 16, 2025
Posted by: Redz54
[This review was collected as part of a promotion.] Color and definition is amazing ,speeds are off the charts. The fold is the best phone ever! The AI learns so much from me it's kinda weird,but still phenomenal!
Value
4
Response from Samsung USBy R&R, November 17, 2025
Hey there Redz54,
Thank you for your enthusiastic feedback on the Galaxy Z Fold 7! We’re glad to hear you enjoy its vibrant display, swift performance, and advanced AI capabilities. The Fold 7 exemplifies our continuous commitment to creating phones that adapt, learn, and evolve with you. Your comments reinforce why innovation and user satisfaction are central to every Galaxy launch. We appreciate your review and thank you for selecting Samsung.
-Ty
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Thank you for your enthusiastic feedback on the Galaxy Z Fold 7! We’re glad to hear you enjoy its vibrant display, swift performance, and advanced AI capabilities. The Fold 7 exemplifies our continuous commitment to creating phones that adapt, learn, and evolve with you. Your comments reinforce why innovation and user satisfaction are central to every Galaxy launch. We appreciate your review and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US