Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
3,740
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product.
(
570 out of
650)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Posted by: Amie
from Florida
Expertise:Beginner
Verified Purchase:Yes
I love my new Samsung Galaxy Fold. I love this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chrissy
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
My samsung z fold 7 is truly awesome. The phone has so many features and is easy to navigate. This is truly a work of art. Thanks to Samsung. 👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on October 27, 2025
Posted by: CushionBurnin
[This review was collected as part of a promotion.] Honestly was skeptical getting my first Fold, but for this model they fixed all my major issues with it and figured id give it a shot.
I have NOT been disappointed. I love it. The multitasking functionality when it's open is a game changer for me, as well as the larger screen when watching content. No issues with the hinge or inner screen whatsoever, and I hardly actually feel the need to open it with the day to day, the outside screen is finally large enough to use normally.
Unfortunately for my wallet, I think ill be sticking with the Fold series going forward
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice little light tablet with phone capability
on October 29, 2025
Posted by: Jay H
Verified Purchase:Yes
If you do a lot of web browsing, reading pdfs and ebooks, this is for you. I also use it as my infotainment on my older vehicle that doesnt have android auto. It lets me have the GPS on one screen and another app like spotify on the other. If you watch movies, or just use messaging apps, social media apps, then something like the S25ultra might be better since its a one-handed phone and the screen is a lot bigger than the zFold folded. Movies on the zFold it is pretty much the same size as the S25 ultra because of the aspect ratio limitation even when using full screen. Messaging is definitely better as one handed operation. Even facebook, tik tok and Instagram is sufficient on a single screen phone.
I would recommend this to a friend!
Response from Samsung USBy R&R, November 21, 2025
Hey Jay H,
Thank you for sharing how the Galaxy Z Fold7 fits into your routine. Your description highlights its larger display for reading, browsing, navigation, and multitasking. Using the Galaxy Z Fold7 as an infotainment hub in your vehicle shows its versatility. The mix of tablet-like space and phone functions makes the Fold series appealing for productivity and immersive content. We appreciate your overview and how you emphasize the device's strengths.
-Ty
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Thank you for sharing how the Galaxy Z Fold7 fits into your routine. Your description highlights its larger display for reading, browsing, navigation, and multitasking. Using the Galaxy Z Fold7 as an infotainment hub in your vehicle shows its versatility. The mix of tablet-like space and phone functions makes the Fold series appealing for productivity and immersive content. We appreciate your overview and how you emphasize the device's strengths.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lyne
from South Florida
Expertise:Expert
Verified Purchase:Yes
Great phone, but I notice it keep freezing, in I have to closed all the screen and start over. But the phone is beautiful, but have a few tech hiccups
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi there Lyne,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you appreciate the design and immersive feel of the device. Your note about occasional freezing is useful because it points out moments where the experience could be better, and we value feedback from everyday use. You might notice improvements by checking if there's a software update available for your device. To do this, swipe down with two fingers from the top right corner of the screen, then tap the Settings icon. Scroll to and select Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If an update is available, it will start downloading automatically, although some devices may require you to tap Download now. After the download finishes, follow the on-screen instructions to install the update. For additional tips on boosting performance and updating your device, see the link below. Thank you for being a valued member of our Samsung family.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you appreciate the design and immersive feel of the device. Your note about occasional freezing is useful because it points out moments where the experience could be better, and we value feedback from everyday use. You might notice improvements by checking if there's a software update available for your device. To do this, swipe down with two fingers from the top right corner of the screen, then tap the Settings icon. Scroll to and select Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If an update is available, it will start downloading automatically, although some devices may require you to tap Download now. After the download finishes, follow the on-screen instructions to install the update. For additional tips on boosting performance and updating your device, see the link below. Thank you for being a valued member of our Samsung family.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
What I hope to be my next phone from a Note 20.
on November 1, 2025
Posted by: Nextphonepurchase
[This review was collected as part of a promotion.] I'm currently actually working with a Samsung Note 20, I will say not as good as the Note 9 cause battery life was amazing but still good quality, I picked this Galaxy AI phone because this is the one I want to get hopefully soon because my current screen is cracked but the screen is good. I do alot of different paperwork and splitscreen so this would be perfect for work and life balance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never going back
on November 3, 2025
Posted by: Redbruno
[This review was collected as part of a promotion.] Hey, so I've been messing around with this new foldable phone, and honestly, it's pretty slick. The screen folds out so smoothly, making it feel like you've got a mini tablet in your hand. Watching videos or gaming on this thing is a whole new level of immersive. Plus, it still folds up nicely to fit in your pocket, which is a huge win. I'm seriously impressed with how they've refined the whole foldable experience with this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product really turned out very good, but..
on November 4, 2025
Posted by: Samsou
[This review was collected as part of a promotion.] This device was incredible, due to its size, thickness and quality, but the lack of spen was a great loss, as it has always been a great differential, as it brings unparalleled productivity to the device. A device like this, for me this is an irreparable loss.
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hello Samsou,
Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
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Thank you for sharing your experience. The Galaxy Z Fold7's size and display are impressive, and it’s great to hear it meets expectations in design and quality. We recognize how important the S Pen is for productivity, especially for users who value precise input. Your feedback informs others about which features are most useful in everyday life. We appreciate your input, as it helps drive innovation and improve our devices. Thank you for being part of Samsung's ongoing evolution.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US