Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,455 Reviews)
Rating breakdown 4,455 reviews
5 Stars
3,747
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
577 out of
657)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5
that simple
on August 23, 2025
Posted by: Platform9
from north America
The best yet I say I can't complain much we a give it a good week or so trial period hopefully things work out for me
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpected change
on August 23, 2025
Posted by: Acidburnsn0w
[This review was collected as part of a promotion.] The Samsung Z Fold 7 is one of the best devices ever.
Best features are the upgraded cameras with auto focus.
S- pen removal is not a problem.
The battery life is good. And normally get me through my day.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7. It's great to see that you love the upgraded cameras with autofocus. Our goal is to help you capture stunning photos every time and anywhere. We're also glad that the S Pen removal hasn’t been an issue for you. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet, focusing on maximizing portability. It’s good to know that the battery life meets your daily needs as well. We truly appreciate your feedback. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blown!
on August 23, 2025
Posted by: LilShirley
[This review was collected as part of a promotion.] My husband and I have used Iphones for over 10 years, and this was the year we decided to make the switch to Samsung. Yhe Samsung Z Fold 7 has truly blown us away! The camera quality is stunning and captures every detail beautifully. The AI features make everyday tasks so much smoother, and the customization options let me make the phone feel uniquely mine. The foldable design is not only innovative but super practical and the multitasking features are extremely convenient. Honestly, this phone has been amazing—we're never going back to Apple!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on August 23, 2025
Posted by: Salanco081
[This review was collected as part of a promotion.] I love the fact I can open my screen to see things better. As k. Getting older my eyes are not what they used to be and this style phones make things easier to read. Not to mention the ease of use for multitasking I love the phone and the features. The I my down size is no S Pen but does accept stylus pens.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7, Salanco! It’s great to see how much you appreciate the larger screen for reading and multitasking. We believe that having a phone that adapts to your needs is crucial! Regarding the S Pen, while it’s an important feature within the Galaxy lineup, our focus with this version was on creating the lightest and thinnest design possible. We wanted to ensure that the Z Fold7 is super portable while still offering the amazing performance you expect from a Galaxy device. Your feedback is invaluable, and we’re happy that you’re enjoying your Z Folf7! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable in America
on August 23, 2025
Posted by: WarHammer1112
Expertise:Expert
Hands down the best Samsung phone EVER and the best folding phone on the American market
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision ever!
on August 24, 2025
Posted by: SwitchdfromApple
[This review was collected as part of a promotion.] Switched from an iPhone 16 Pro Max and this phone is life changing!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on August 24, 2025
Posted by: kilabyte
[This review was collected as part of a promotion.] So I've owned this new phone for about two weeks now and I must say this is so much better than my old iphone.
Not only does the battery actually last but the productivity usecase is amazing, not to mention being able to split screen apps which basically look like two phones.
Plus, unlike other companies, Samsung doesnt make false claims or promises when it comes to their AI. And Galaxy AI is one of the best services that I've used. It can cut things from photos, fix lighting, tell me whats on my schedule like Jarvis, and also just be useful.
So if you're on the fence about this phone, stop thinking so hard and just buy it. You won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on August 24, 2025
Posted by: Jerfett
[This review was collected as part of a promotion.] Love all the new features fold 7 has from fold 6. The ai portion is really strong and innovative. I use my phone for work especially reviewing drawings on cad and it's been very smooth to pull up what I need.
How thin the phone now is, is a huge bonus rather than having the use of an a s-pen.
How thin the phone now is, is a huge bonus rather than having the use of an a s-pen.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Jerfett. It’s great to see that you love the new features and find the AI capabilities innovative. It's awesome to see that the phone's performance is smooth for your CAD work. With the Fold7, we aimed to improve productivity while keeping style in mind. We believe these advancements truly enhance the user experience for professionals like you. If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US