Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,465 Reviews)
Rating breakdown 4,465 reviews
5 Stars
3,751
4 Stars
499
3 Stars
109
2 Stars
26
1 Star
80
88%of customers recommend this product.
(
584 out of
664)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Posted by: Richard
from San Angelo, TX
Expertise:Intermediate
Verified Purchase:Yes
This is by far the best phone to own. Folded it is just like a regular phone, but flip it open and it is like a small tablet. It is much lighter than earlier models, and has a solid battery life. Memory is not an issue either.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tweedy Bird
from Gainesville, FL
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone, love the big screens and how it switches seamlessly between the first screen to the fold screen. It really light and I love it until I put a cover on nit and then it becomes heavier. The side fingerprint works great which is better than putting your finger on the screen. It doesn't hold a charge as long as the Galaxy Ultra 24 and I don't have many applications open or Browser windows open maybe 4 tabs. The only downside is the disappointing camera. I don't know why it doesn't have the same camera as the 24 and 25 Ultra. I get alot of fuzzy or blurred pictures with this camera. I miss the S pen. I know they say you can buy one but its not the same and just pulling out your S pen and writing on the front screen. Now I have to open it up and go to Samsung note or Microsoft to write on a page. However, that is not what this phone is designed for. I would say a great choice unless your a camera fanatic like me and take a million photos.
I would recommend this to a friend!
Features
3
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Long Island, New York
Expertise:Intermediate
Verified Purchase:Yes
Major improvements in thickness and weight from the previous version. No improvement at all in battery length
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Folding line visible even power is on or off
on December 27, 2025
Posted by: Chua
from California
Expertise:Beginner
Verified Purchase:Yes
Folding issue of Galaxy Z fold 7 ,the rest is okey.
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hello there Chua,
Thank you for sharing your thoughts about your Galaxy Z Fold7. The foldable display aims to combine innovation with everyday practicality, offering a large, immersive screen in a compact design. As we continue to improve and refine the folding mechanism, the folding process is becoming more seamless with each new model. This remains an area of ongoing development. Your feedback provides valuable insights into how visual details influence the overall experience and helps us understand customer interactions with foldable devices. We appreciate your being part of the Samsung community and for offering your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about your Galaxy Z Fold7. The foldable display aims to combine innovation with everyday practicality, offering a large, immersive screen in a compact design. As we continue to improve and refine the folding mechanism, the folding process is becoming more seamless with each new model. This remains an area of ongoing development. Your feedback provides valuable insights into how visual details influence the overall experience and helps us understand customer interactions with foldable devices. We appreciate your being part of the Samsung community and for offering your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Outbound
Verified Purchase:Yes
Very good for playing video games. Awesome for being productive. Love being able to open two browser tabs side by side.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 31, 2025
Ahoy Outbound,
Thank you for sharing your experience with the Galaxy Z Fold7. Its versatility shines through in its ability to combine entertainment and productivity on one device. Opening multiple apps for multi-view or enjoying games on a large screen makes daily moments more captivating. Your feedback demonstrates how this device naturally attracts attention from those around you watching it in action. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Thank you for sharing your experience with the Galaxy Z Fold7. Its versatility shines through in its ability to combine entertainment and productivity on one device. Opening multiple apps for multi-view or enjoying games on a large screen makes daily moments more captivating. Your feedback demonstrates how this device naturally attracts attention from those around you watching it in action. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: AD Desai
Verified Purchase:Yes
Product was awesome but I'm facing one program
It could not eable insert my sim I facing problems ..
It could not eable insert my sim I facing problems ..
Response from Samsung USBy R&R, December 29, 2025
Hello AD Desai,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed for global connectivity and flexibility, the Z Fold7 aims to make setup and daily use seamless. If you're upgrading your device or switching carriers, you'll need to insert your SIM card to activate your service. Your carrier may have additional steps to start your service, so contact them to confirm your account is ready for the new phone. When using your Galaxy Z Fold7, place the device on a flat surface with the screen facing up and the camera side down. Use the ejector tool to open the SIM tray by inserting it into the hole. Once the tray pops out, remove it and place the SIM card with the metal chip facing down, ensuring it is properly aligned. Insert the tray back into the slot and press to secure it. To remove the SIM card, insert the ejector tool into the tray hole, push until it pops out, and then take out the card. Reinsert the tray into the phone. Note: inserting the SIM card backwards or forcing the tray when misaligned can cause damage. If you encounter any concerns when handling the SIM tray, seek servicing. You can obtain a replacement ejector tool from your carrier or an electronics retailer. For detailed instructions on inserting your SIM, see the online article linked below. Your feedback helps us improve connectivity guidance and understand first impressions. We value your feedback and your support for Samsung products.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Designed for global connectivity and flexibility, the Z Fold7 aims to make setup and daily use seamless. If you're upgrading your device or switching carriers, you'll need to insert your SIM card to activate your service. Your carrier may have additional steps to start your service, so contact them to confirm your account is ready for the new phone. When using your Galaxy Z Fold7, place the device on a flat surface with the screen facing up and the camera side down. Use the ejector tool to open the SIM tray by inserting it into the hole. Once the tray pops out, remove it and place the SIM card with the metal chip facing down, ensuring it is properly aligned. Insert the tray back into the slot and press to secure it. To remove the SIM card, insert the ejector tool into the tray hole, push until it pops out, and then take out the card. Reinsert the tray into the phone. Note: inserting the SIM card backwards or forcing the tray when misaligned can cause damage. If you encounter any concerns when handling the SIM tray, seek servicing. You can obtain a replacement ejector tool from your carrier or an electronics retailer. For detailed instructions on inserting your SIM, see the online article linked below. Your feedback helps us improve connectivity guidance and understand first impressions. We value your feedback and your support for Samsung products.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good product, easy to use. And infact good to work
on December 29, 2025
Posted by: Albert
Verified Purchase:Yes
It's very handy, slick and fast performance, battery
Written by a customer while visiting Samsung US
Posted by: Jason
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Each model year you see improvements. The fold 7 slimmed down version is fantastic. Fits better in pocket and easy to handle folded or opened. Still maintain lighting processing power, long lasting battery. Best camera on the market in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US