Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,457 Reviews)
Rating breakdown 4,457 reviews
5 Stars
3,749
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
578 out of
658)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Great product
on November 4, 2025
Posted by: Mell29
[This review was collected as part of a promotion.] I'm really jealous, I want to upgrade from the F6 to the F7 but I need a good deal, but from what I see my friends saying, it's the perfect phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z fold
on November 20, 2025
Posted by: Kath2C
[This review was collected as part of a promotion.] I no longer travel with my laptop. I can do everything I need on my z fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate Folding device!
on November 27, 2025
Posted by: PixelFan11219
[This review was collected as part of a promotion.] The Z Fold 7 is a revolutionary expression of what a foldable can be. Even those who had a Fold 6 can't believe how thin the 7 is. And how it feels so sturdy and solid despite closing like a book. The 8" inner display is huge and so helpful for multitasking and seeing content in ultra detail. And the 6.5" cover screen means you could use the device like a typical smartphone and not even know it opens up. Galaxy AI with Gemini is a great combo of Googles power in AI with the integration of Samsungs tools. The Z Fold 7 sets the new standard for what a book-type foldable is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on November 30, 2025
Posted by: I like samsung produck
Hi my z fold 6 damage the screen so can I trade or repair for me
Written by a customer while visiting Samsung US
Customer Rating
5
Yes it is great for future
on December 5, 2025
Posted by: Jkyoung
[This review was collected as part of a promotion.] It's okay I can see a video and pictures of it they really work really well I wish we can keep using them AI is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is MOSTLY phenomenal
on December 6, 2025
Posted by: chrissyn
[This review was collected as part of a promotion.] I use Samsung for everything, and love the galaxy ai feature, however for the first time a hardware fault on a samsung phone has caused my powerbutton/finger print scanner to work occasionally.
Value
3
Response from Samsung USBy R&R, December 12, 2025
Hi there chrissyn,
We’re excited to hear how much you enjoy the Galaxy Z Fold7 and its Galaxy AI features. The Z series is designed for powerful multitasking and intuitive use, and your detailed feedback helps ensure every feature works at its best. When unlocking your phone with your fingerprint, no one else has fingerprints exactly like yours, making fingerprint security on Galaxy phones and tablets very reliable. However, using the fingerprint scanner might vary slightly depending on your device. If you notice it doesn't always read your fingerprint immediately, a good tip is to register another finger.
It might feel more natural to use a different fingerprint to unlock your device if you're holding it in another hand or changing its orientation. Fortunately, you can add multiple fingerprints so you can unlock your device regardless of how you hold it. Go to Settings, tap Security and privacy. Tap Lock screen, then tap Fingerprints. Enter your secure screen lock credentials, then tap Add fingerprint. Tap Register, then follow the on-screen prompts to add the fingerprint, and tap Done.
You can learn more about using the fingerprint sensor on your device by checking out the online article linked below. Thank you for your loyalty and for being part of the Samsung community.
Use the fingerprint sensor on your Galaxy phone or tablet (samsung.com)
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We’re excited to hear how much you enjoy the Galaxy Z Fold7 and its Galaxy AI features. The Z series is designed for powerful multitasking and intuitive use, and your detailed feedback helps ensure every feature works at its best. When unlocking your phone with your fingerprint, no one else has fingerprints exactly like yours, making fingerprint security on Galaxy phones and tablets very reliable. However, using the fingerprint scanner might vary slightly depending on your device. If you notice it doesn't always read your fingerprint immediately, a good tip is to register another finger.
It might feel more natural to use a different fingerprint to unlock your device if you're holding it in another hand or changing its orientation. Fortunately, you can add multiple fingerprints so you can unlock your device regardless of how you hold it. Go to Settings, tap Security and privacy. Tap Lock screen, then tap Fingerprints. Enter your secure screen lock credentials, then tap Add fingerprint. Tap Register, then follow the on-screen prompts to add the fingerprint, and tap Done.
You can learn more about using the fingerprint sensor on your device by checking out the online article linked below. Thank you for your loyalty and for being part of the Samsung community.
Use the fingerprint sensor on your Galaxy phone or tablet (samsung.com)
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Misha
Verified Purchase:Yes
Really happy with my new phone so far. I have used it folded and unfolded and have watched netfflicks when openned. The screens are great. Have not explored all the features yet but am happy with this purchase.
Response from Samsung USBy R&R, December 17, 2025
Hi Misha,
Thank you for sharing your experience with the Galaxy Z Fold7. From its immersive displays to the flexibility of folded and unfolded use, this device is designed to adapt to how you enjoy content throughout the day. Your excitement about discovering features reflects the exploration that comes with Galaxy innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. From its immersive displays to the flexibility of folded and unfolded use, this device is designed to adapt to how you enjoy content throughout the day. Your excitement about discovering features reflects the exploration that comes with Galaxy innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Alex
from Boston
Verified Purchase:Yes
The phone does not 2 nano SIM cards. Only one nano SIM and one eSIM
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 7, 2026
Hi Alex,
Thank you for sharing details about the Galaxy Z Fold7. Flexible connectivity options are vital for staying connected both at work and in personal life. Moving from a SIM card to an eSIM simplifies mobile connectivity on your Samsung Galaxy device. The Galaxy Z Fold7 is built to support modern SIM technology while keeping its sleek foldable design and strong multitasking features, ensuring optimal connectivity. As the tech industry shifts away from bulky devices and extra hardware, we aim to keep offering innovative options for users. Learn more about eSIM setup and benefits by reading the linked online article below. Feedback like yours highlights how device features improve everyday convenience. Thank you for choosing Samsung.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing details about the Galaxy Z Fold7. Flexible connectivity options are vital for staying connected both at work and in personal life. Moving from a SIM card to an eSIM simplifies mobile connectivity on your Samsung Galaxy device. The Galaxy Z Fold7 is built to support modern SIM technology while keeping its sleek foldable design and strong multitasking features, ensuring optimal connectivity. As the tech industry shifts away from bulky devices and extra hardware, we aim to keep offering innovative options for users. Learn more about eSIM setup and benefits by reading the linked online article below. Feedback like yours highlights how device features improve everyday convenience. Thank you for choosing Samsung.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US