Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(4,456 Reviews)
Rating breakdown 4,456 reviews
5 Stars
3,748
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
578 out of
658)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB (Unlocked) - Silver Shadow
Posted by: Tracy
from New York
Verified Purchase:Yes
I am enjoying using this phone so much. Love it and don't regret getting it at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bryan
Verified Purchase:Yes
I love this phone. The most productive tool I have for my busy schedule
Response from Samsung USBy R&R, January 2, 2026
Hi Bryan,
Thank you for sharing how the Galaxy Z Fold7 integrates into your daily routine. Designed for multitasking and efficiency, the Z Fold7 is ideal for users who rely on their device as a versatile all-in-one tool. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing how the Galaxy Z Fold7 integrates into your daily routine. Designed for multitasking and efficiency, the Z Fold7 is ideal for users who rely on their device as a versatile all-in-one tool. We appreciate your involvement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: David
from Miami FL
Expertise:Expert
Verified Purchase:Yes
Its a perfect cell phone this device is completely so versatile in all. I love that.. thank samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hi David,
Thank you for sharing your feedback. The Galaxy Z Fold7 is built to combine versatility, innovation, and strong performance in a single device. It's great to hear how the flexible design improves your overall experience. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your feedback. The Galaxy Z Fold7 is built to combine versatility, innovation, and strong performance in a single device. It's great to hear how the flexible design improves your overall experience. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Chrissy
from Norfolk
Expertise:Intermediate
Verified Purchase:Yes
I traded in my S24Ultra for the Z Fold7 and am not looking back. I had tried one of the original Folds when it came back and was not a fan, but the progress that has been made is absolutely amazing. This phone has it all (except an s pen which is truly my only complaint). I love the screen, the camera, and how it is not bulky at all. If you're thinking of switching, go ahead and do it! You will not regret it
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
Hi Chrissy,
Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone fold 7
on August 13, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] In my opinion the samsung fold is awesome and outstanding Device no comparison with other phone so much more you can on samsung phone I'm very happy to have chosen samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lost feature bye bye S pen
on August 14, 2025
Posted by: SadloyalsgB
from California, Sacramento
Expertise:Expert
Bummer they took away the s pen . I didn't even realize u till I bought it. I going to give. With a case on the phone it back to the same size as my 6. Samsung blew it big time. So it's a tiny bit bigger screen .where is my s pen.. sad loyal customer who will be returning his 7 back to his 6. How why what were u thinking Samsung..
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We appreciate your feedback and understand that the S Pen holds a special place in the Galaxy experience. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was key for this generation, as we know how important it is to have a device that's easy to carry while still providing top-notch capabilities. We hope you enjoy the improved design and features that make the Z Fold7 truly stand out! Your experience is important to us, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement!
on July 26, 2025
Posted by: DAVYJo
[This review was collected as part of a promotion.] Super thin and good looking in general. Great new camera, super nice photos. Galaxy AI is there, I don't use it much though, maybe some doodle to pic with a kid. Battery life is the same depsite the phone got much smaller.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing (period)
on August 1, 2025
Posted by: Stevarkian
[This review was collected as part of a promotion.] The Galaxy Fold 7 has completely changed the way I use my phone daily. Its foldable design gives me the portability of a regular smartphone with the productivity of a tablet, all in one sleek device. The hinge feels solid, and the inner screen is smooth, perfect for multitasking between streaming, gaming, and work.
What makes it even better is Galaxy AI. From intelligent photo editing to real-time translation and productivity features, it has become an integral part of my day. I use it for quick notes at work, watching sports highlights, and even helping my kids with school projects. The AI-powered camera enhancements make capturing family moments effortless and beautiful.
The Fold 7 is more than a phone—it’s my work hub, entertainment device, and creativity tool, all powered by Galaxy AI.
Value
5
Written by a customer while visiting Samsung US